Transportation Support Coordinator

RiseMe; Wichita (KS); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Cargill is seeking a Transportation Support Coordinator in Wichita, KS, within our Food Enterprise. The role focuses on monitoring shipment status, coordinating pickups and deliveries, and communicating with sales, customers, and carriers.

You will compile data for reporting and monitor service metrics to aid management analysis. The position requires strong communication, multitasking, and customer focus, with at least two years of related experience.

Qualifications

• High school diploma or equivalent required.
• Excellent written and verbal communication skills.
• Experience in fast-paced environment and multitasking.
• Minimum of two years of related work experience.
• Customer-focused with attention to detail.

Responsibilities

• Monitor delivery status of shipments and communicate with sales, customers, and carriers.
• Coordinate pickups and deliveries, report delays, and manage order changes.
• Resolve routine logistics issues per defined procedures.
• Compile service incident documentation for management review.
• Work under supervision and handle moderately complex clerical tasks.

Skills

Team player

Communication skills

Customer-focused

Attention to detail

Education

High school diploma or equivalent

Bachelor’s degree in Business, Supply Chain or related

Tools

Computer Skills

Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.

Job Purpose and Impact

The Transportation Support Coordinator will proactively monitor and communicate delivery status of shipments to sales, customers, carriers and other stakeholders. In this role, you will collect and organize data for company reporting, including metrics and service failures for management analysis.

Key Accountabilities

• Field inbound calls from customers, and carriers, assess information and take appropriate actions, to include providing relevant details to stakeholders.
• Monitor pick-ups and deliveries, communicate delays and reasons to sales and carriers, handle returns, diversions and order changes.
• Use defined procedures, to respond and resolve routine logistics issues to provide the best value for the customer and the carrier.
• Compile documentation of service incidents to be presented to the management for resolution
• You will work under general supervision and independently solve moderately complex clerical, administrative, technical or customer support issues while referring more complex problems to a higher-level staff.
• Other duties as assigned

Qualifications

Minimum Qualifications

• High school diploma, secondary education level or equivalent
• Confirmed ability to be a team player and perform in a fast-paced environment, including sound prioritization, sense of urgency and multitasking
• Excellent written, verbal, and interpersonal communication skills
• Demonstrated strong client and customer focus
• Minimum of two years of related work experience

Preferred Qualifications

• Bachelor’s degree in Business, Supply Chain or related area.
• Minimum of two years of customer service experience
• Customer Service Experience
• Transportation Experience
• Computer Skills

Position Details

Location: Wichita, KS

Schedule: Hybrid | Monday to Friday | 8:000am-5:00pm

Posting type: Internal & External

Relocation assistance is not provided for this role

The business will not sponsor applicants for work visas for this position

At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-

wellnessto learn more (subject to certain collective bargaining agreements for Union positions).

Equal Opportunity Employer, including Disability/Vet