Transportation Supervisor: Growth, Benefits & Impact

geodi; Brentwood (TN); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Rain financial wellness app

FirstStop Health telemedical access

Health, dental, and vision insurance

Paid maternity and paternity leave

Career development and mentorship

Fitness class discounts and relaxation

Meditation app access

Volunteer opportunities

Zusammenfassung

GEODIS in Brentwood, TN is seeking an experienced logistics professional to monitor service calls, coordinate with the FAP on invoices, and support transportation planners in securing trucks for multiple customers. The role involves preparing month-end revenue accruals and SOP-compliant procedures.

You will contribute to training, scheduling, and performance appraisals, with expected travel up to 10% and overtime during peak periods. Strong problem solving and presentation skills are essential.

Qualifikationen

• 3+ years related experience and training; or an equivalent combination of education and experience
• Experience with Transportation Management Systems
• Experience with optimization tools preferred
• PC literate to include Microsoft Office products such as Word, Excel, and Outlook
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Aufgaben

• Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies and standardized work
• Recommends corrective action to adjust customer complaints
• Serves as the direct point of contact for customer issues that require immediate attention
• Escalates operational issues to the manager when required
• Coordinates with FAP on invoice resolution and carrier escalation
• Prepares month-end close revenue accruals reports for manager
• Prepares and works with manager on QBR for customers
• Determines work procedures and ensures SOPs are completed and accurate
• Prepares work schedules and training for hourly employees
• Approves and tracks all hourly team members' work schedules via UNITIME
• Supports Senior Transportation Planners and Transportation Planners during contingencies for securing trucks for multiple customers while being cost-conscious and following business rules
• Collaborates with the accounts payable team to ensure timely and accurate processing of freight bills.
• Audits all invoices and assists the central billing team with all discrepancy investigation
• Follows up with carriers to ensure timely receipt of invoices
• Manages customer’s requirements for load planning and routing compliance
• Establishes cross-training initiatives within the team
• Assists manager with team member performance appraisals, discipline, and goal-setting
• Travels up to 10%
• Works overtime as needed based on customer requirements or departmental priorities to support customer peaks and end-of-month, quarter, or year activities

Kenntnisse

Report writing

Presentation skills

Problem solving

Interpreting instructions

Team coordination

Client communication

Tools

Transportation Management Systems

Optimization tools

Microsoft Office

Jobbeschreibung

GEODIS in Brentwood, TN is seeking an experienced logistics professional to monitor service calls, coordinate with the FAP on invoices, and support transportation planners in securing trucks for multiple customers. The role involves preparing month-end revenue accruals and SOP-compliant procedures.

You will contribute to training, scheduling, and performance appraisals, with expected travel up to 10% and overtime during peak periods. Strong problem solving and presentation skills are essential.