Transportation Supervisor-2nd Shift

Food Authority; Westborough (MA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) with company match

Career advancement opportunities

Job summary

Food Authority is seeking a Transportation Supervisor to oversee the safe, timely, and compliant transport of food products. You will lead drivers, ensure FIFO inventory practices at customer locations, and enforce DOT regulations while maintaining high service levels.

The role focuses on fleet performance, safety culture, and continuous training for drivers, with oversight of equipment, routing, and analytics to drive efficiency.

Qualifications

• Proven experience in transportation or fleet operations, with supervisory experience.
• Strong leadership and communication abilities; capable of motivating a diverse team.
• Attention to detail in training and operations; DOT regulatory knowledge.

Responsibilities

• Plan, coordinate, dispatch, and monitor routes in compliance with DOT regulations.
• Supervise daily transportation operations and drivers or helpers.
• Oversee fleet maintenance and safety inspections to minimize downtime.

Skills

Leadership

Transportation Management Systems

DOT Regulations

Route Planning

Driver Training

Bilingual: Spanish

Data Analysis

Communication

Problem Solving

Microsoft Excel

Tools

TMS software

GPS tracking

Samsara

ELD

Microsoft Excel

Job description

Since 1977, Food Authority has focused on one goal: delivering the highest-quality products and services with unmatched reliability. Our skilled team ensures the efficient transportation of fresh food and inventory merchandise. With locations in Melville, NY; Jessup, MD; and Westborough, MA, Food Authority continues to grow while maintaining a strong commitment to customer service, safety, and employee success.

Position Summary

The Transportation Supervisor is responsible for exceeding customer service expectations by ensuring the safe, timely, and compliant transportation of food products to customer locations. This role oversees daily transportation operations, supervises drivers and helpers, ensures temperature-controlled and undamaged deliveries, maintains FIFO inventory practices at customer locations, and enforces company policies and DOT regulations. This position plays a critical role in fleet performance, driver development, customer satisfaction, and safety

Key Responsibilities

• Plan, coordinate, dispatch, and monitor transportation routes while ensuring compliance with DOT regulations
• Supervise daily transportation operations, including drivers and driver helpers.
• Oversee fleet maintenance, inspections, and repairs to ensure vehicle safety and minimize downtime
• Monitor fuel usage, mileage, and operational performance metrics to optimize efficiency
• Manage transportation equipment and coordinate with vendors such as Ryder and Penske
• Lead driver onboarding and ongoing training, including CDL compliance and safety programs
• Facilitate annual and recurring training (e.g., Samsara, ELD, defensive driving, refrigeration, liftgate, visibility, accident protocols)
• Audit DVIRs and delivery practices regularly and coach employees based on performance trends
• Ensure full DOT compliance, including HOS, qualification files, drug and alcohol testing, and safety documentation
• Investigate accidents, incidents, and near misses; implement corrective and preventative actions
• Promote and maintain a strong safety culture and actively participate in safety committees
• Monitor KPIs such as on-time delivery, vehicle utilization, and driver productivity
• Prepare and review operational reports to support data-driven decision-making
• Liaise with stores, customers, drivers, and vendors to resolve transportation issues and maintain high service levels
• Debrief drivers' post-route and manage documentation and tracking systems
• Provide route coverage as needed in emergency situations and perform duties in accordance with SOPs and company policies.

Qualifications & Requirements

• Proven experience in transportation or fleet operations, with demonstrated success in a supervisory or leadership role
• Strong leadership, communication, and team-building skills with the ability to motivate and influence a diverse workforce
• Highly organized with excellent attention to detail, particularly in training and operational execution
• Proficiency with Transportation Management Systems (TMS), routing software, GPS, and related technologies
• Strong computer skills, including Microsoft Word and Excel, and familiarity with scanning tools
• Excellent problem-solving, decision-making, and multitasking abilities in a fast-paced environment
• Thorough understanding of DOT regulations, safety standards, and compliance requirements
• Bilingual (Spanish) skills is a plus
• Ability to work flexible schedules, including evenings, weekends, holidays, and overnight shifts (including Friday and Sunday nights)

Why Choose Food Authority?

Food Authority is a growing organization that values its employees and invests in their success. We offer:

• Competitive salary commensurate with experience
• Opportunities for career advancement
• Medical, dental, and vision insurance
• Paid time off
• 401(k) with an excellent company match

We are an Equal Employment Opportunity Employer:

Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information. In addition to federal law requirements, the Food Authority complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.