Transportation Supervisor

Second Harvest Food Bank; San Jose (CA); On-site; USD 81,000 - 110,000; Full time

Job summary

An established industry player is seeking a passionate Transportation Supervisor to lead their logistics team. This vital role involves overseeing the daily operations of transportation drivers, ensuring safe and timely deliveries while maintaining compliance with regulations. The ideal candidate will possess strong organizational and communication skills, with a background in logistics and food safety. Join a mission-driven organization dedicated to ending hunger in the community, where your contributions will directly impact the lives of those in need. This position offers a collaborative environment and generous benefits, making it an excellent opportunity for those looking to make a difference.

Benefits

Flexible Time Off

Health Benefits

Paid Holidays

Retirement Plan

Qualifications

• 3-4 years in transportation, preferably in a food industry setting.
• 2-3 years in a supervisory or lead role with excellent customer service skills.

Responsibilities

• Oversee daily operations of transportation drivers and activities.
• Serve as the primary point of contact for drivers and internal stakeholders.
• Utilize dispatch software to optimize routes and improve efficiency.

Skills

Logistics Knowledge

Food Safety Procedures

Dispatch/GPS Software

Communication Skills

Leadership Skills

Multitasking

Organizational Skills

Problem-Solving Abilities

Education

Bachelor's Degree or Equivalent Experience

Tools

Microsoft Office Software

ERP Software

Dispatch Software

GPS Systems

Job description

Job Details

Job Location: Cypress - San Jose, CA

Position Type: Regular Full-Time

Salary Range: $81,050.00 - $109,655.00 Salary

Job Category: Operations

Description

About Second Harvest of Silicon Valley

Founded in 1974, Second Harvest of Silicon Valley is one of the largest food banks in the nation and a trusted nonprofit leader in ending local hunger. The organization distributes nutritious groceries through a network of nearly 400 partners at drive-thru and walk-up sites across Santa Clara and San Mateo counties. Due to the prohibitively expensive cost of living in Silicon Valley, the economic downturn caused by the COVID-19 pandemic, and the rise in inflation, Second Harvest is now serving an average of about 500,000 people every month. Second Harvest also connects people to federal nutrition programs and other food resources, and advocates for anti-hunger policies on the local, state and national levels. To learn more about how Second Harvest is responding to the incredible amount of need in Silicon Valley, visit shfb.org.

About the Position

We are seeking a Transportation Supervisor to oversee and coordinate the daily operations of the transportation drivers and activities. This role involves scheduling drivers, managing routes, and ensuring efficient, timely and safe delivery of goods and services. The Transportation Supervisor acts as a key point of contact between drivers, customers, internal stakeholders and management, ensuring efficient communication and problem-solving. This position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

This job might be for you if:

• You are passionate about ending hunger.
• You have knowledge of logistics and food safety procedures.
• You have experience with dispatch/GPS software.
• You have excellent communication and leadership skills in a union environment.
• You have a strong ability to multitask and prioritize effectively.
• You have highly organized, detail-oriented, problem-solving abilities.

Responsibilities

• Employee Supervision
  • Understand company and departmental goals.
  • Supervise employees in accordance with the Collective Bargaining Agreement between the SHFB and Teamsters Local 853.
  • Communicate job expectations and coach employees.
  • Monitor employees’ daily work assignments to minimize delays and maximize service level.
  • Teach, mentor and train employees on new systems/processes and ongoing development as necessary.
  • Provide coaching, restorative action and progressive discipline for employees.
  • Ensure a safe work environment by maintaining compliance with DOT, OSHA, and other applicable transportation regulations.
  • Keep abreast of Federal, State, and Municipal laws and regulations, collective bargaining agreements and Company work rules, regarding transportation operations.
  • Act in a back-up capacity in the absence of Transportation Department staff.
  • Manage attendance, time tracking, and scheduling issues to maintain coverage.
  • Assist manager with routine safety meetings, training, and driver evaluations.
  • Perform additional tasks as needed to ensure the department's goals are met successfully.
• Communication & Customer Service
  • Serve as the primary point of contact for drivers, providing instructions and addressing any issues that arise during transit.
  • Communicate with internal stakeholders to provide updates on delivery status and address any concerns or special requests.
  • Maintain clear and accurate records of all personnel communications and transactions.
• Route Scheduling & Coordination
  • Ensure that drivers understand and adhere to their delivery routing manifest.
  • Dispatch drivers to appropriate locations according to customer requests, specifications, or needs.
  • Monitor and track the status of deliveries and routes to ensure timely completion.
  • Adjust routes and schedules in response to traffic conditions, weather, and other unforeseen circumstances.
  • Assign ad hoc tasks to ensure safe, efficient and timely completion of daily activities.
• Operational Efficiency
  • Utilize dispatch software and GPS systems to optimize routes and improve efficiency.
  • Monitor driver performance and provide feedback to ensure adherence to company standards and policies.
  • Implement cost-saving measures by working closely with drivers, routers and Transportation Manager, Dispatchers, and technology.
  • Collaborate with other departments to ensure smooth operations and customer satisfaction.
  • Assist in coverage of all Transportation Operation duties.

The ideal candidate will possess the following professional qualifications:

• Required Experience
  • 3-4 years in transportation, preferably in a food industry setting.
  • 2-3 years in a supervisory or lead role.
  • Excellent customer service skills.
  • Computer literacy (PC, Microsoft Office Software, ERP Software).
  • Excellent verbal and written communication skills.
• Preferred Experience
  • CDL licensed truck driver, Class B or A.
  • Forklift Certification.
  • 1-2 years’ experience with transportation software/GPS (Trimble ADP a plus).
  • Experience with vehicle/commercial truck use and maintenance.
  • Union experience preferred.
• Required Education
  • Bachelor’s degree or equivalent experience.

Reports To

Transportation Manager

Location

Second Harvest of Silicon Valley, Cypress and 4001 North First Street, San Jose, CA 95125.
This is an onsite position.

Hours

Full-Time. Exempt.
40 hours/week, with weekend work as necessary. Typically, early morning to mid-afternoon hours.

Compensation

$81,050 - $95,352 is the wage range for this position. The salary wage offer will be commensurate with skills and experience. Outstanding and generous health benefits program, 4-5 weeks of Flexible Time Off (vacation and sick), eleven paid holidays, and retirement plan.

EOE

Second Harvest is committed to being an equal opportunity employer which values diversity. Under-represented groups are encouraged to apply for all positions.