Airline Catering--Operations Manager

Flying-Food-Group-; Kahului (HI); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Flight Benefit

Medical, dental, vision insurance

Life and disability insurance

401k with company match

Tuition reimbursement

Job summary

Flying Food Group seeks an Operations Manager to coordinate transportation, dispatch, sanitation, and warehouse activities, ensuring quality service and budget targets. You will enforce HACCP plans, safety training, and regulatory compliance, while leading a team across multiple departments in a high-demand facility.

The role requires 4–5 years of operations leadership, Lean/Six Sigma experience, and strong financial acumen.

Qualifications

• Bachelor degree or equivalent
• Lean, Kaizen, Six Sigma in a manufacturing environment
• Food manufacturing experience a plus
• 4–5 years broad-based operations management
• Bilingual in English and Spanish a plus
• Strong financial and leadership skills
• Effective written and verbal communication skills
• Proficient with Microsoft Office, especially Excel

Responsibilities

• Oversee Transportation, Dispatch, Sanitation, and Warehouse operations
• Manage operations budget to achieve financial goals
• Ensure training and HACCP compliance across the facility
• Maintain safety awareness and TSA, CBP compliance
• Coordinate equipment setup and loading for customer aircraft
• Interface with customers to ensure satisfaction and issue follow-ups
• Maintain equipment and vehicle condition and availability
• Control departmental costs to meet monthly budget

Skills

Leadership

Financial management

Communication skills

Microsoft Excel

Problem solving

Education

Bachelor degree

Tools

Microsoft Excel

MS Office Suite

Job description

Classification: Non-Exempt
Salary Range: $85,000.00 to $90,000.00
Reports to: Regional GM
Date: March 2026

Job Description

The Operations Manager is responsible for coordinating transportation, dispatch, sanitation, warehouse, equipment setup, to deliver accurate, quality service to our customers. They manage the budget for operations to achieve financial goals, ensure training is effectively administered, compliance with TSA, CBP, and compliance with HACCP plans and regulations. Ensures safety awareness and prevention measure are followed within the facility on a continuous basis to prevent accidents.

Essential Functions

• Supervises and oversees General operations within Transportation,
• Production, Equipment Setup, Sanitation, including porters.
• Ensure safe practices are followed while loading and unloading aircraft.
• Ensure drivers and coordinators follow customer requirements and aircraft requirements.
• Manage equipment setup department to ensure accurate loading of carts.
• Comply with third party security inspection and verification procedures.
• Ensure food safety and HACCP requirement are followed with meals in final hold and meals loaded on the customer aircraft.
• Coordinate dishroom operation to ensure equipment is clean, organized correctly and available to the facility to meet production requirements.
• Coordinate Equipment Setup to ensure accurate packing and delivery of product to the customer.
• Manage customer inventory in facility and in outside warehouse.
• Ensure all equipment and vehicles are properly maintained and in good working condition.
• Manage departmental costs to ensure attainment of monthly financial budget.
• Interface with customers to ensure satisfaction and follow up on issues.
• Ensure HACCP procedures are followed, and employees are trained.
• Ensure safety awareness and training implemented in all related departments.

Other Responsibilities and duties will include, but not be limited to:

• Knowledge of internal policies and procedures
• Competent to work independently within area of expertise.
• Ability to solve quality related problems.
• Ability to deal with a variety of compliance situations and implement continuous improvement.
• Knows and follows all safety requirements; strives to maintain a safe work environment.
• Effectively gives and receives feedback; willingly asks questions and seeks direction, as needed.
• Must be able to function within a team environment.
• Performs tasks under general supervision.
• Well versed in Bonded procedures

Job Qualifications

• Bachelor degree or an equivalent combination of education and experience
• Lean, Kaizen, Six Sigma experience in a Manufacturing environment.
• Food manufacturing or processing experience a plus
• A minimum of 4-5 years broad-based Operations Management
• Candidate bilingual in English and Spanish a plus
• Financial management and Leadership skills
• Effective employee relations skills
• Effective written and verbal communication skills
• Proficient with Microsoft Office suite, specifically in Excel

Supervisory Responsibility

This position has supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment. The facility is widely refrigerated, and work is required inside refrigerated processing areas.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and stand for long periods of time and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position. The facility operates 24 hours, 365 days. Must be willing to work any shift, days off as assigned by plant leadership.

Travel

0%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.

Benefits

• Flight Benefit
• Medical, prescription drug coverage, dental, and vision insurance
• Life and disability insurance
• Accident, critical illness, and hospital indemnity plans
• Flexible spending accounts and employee assistance programs
• Retirement program (401k) with company match
• Tuition reimbursement and pet insurance
• MetLife- Legal Program