Transportation - Sr Account Manager - Sell ACV Transport to Dealers and Commercial Accounts

ACV Auctions; Illinois; On-site; USD 55,000 - 65,000; Full time

Job summary

A leading technology company is seeking a Sr. Account Manager for Transportation to enhance customer experience and grow accounts. This remote role requires collaboration across teams and occasional travel. The ideal candidate will have a strong sales background and communication skills, with a focus on delivering value to clients. Enjoy competitive compensation and a culture of growth and autonomy.

Benefits

Multiple medical plans

Short-Term Disability

Long-Term Disability

Life Insurance

Generous paid time off

Employee Stock Purchase Program

401(k) retirement plan

Qualifications

• 3+ years in B2B/SMB sales or account management.
• Fluent in English (reading, writing, speaking).

Responsibilities

• Support efforts to enhance customer experience.
• Develop strategies to retain and grow the client base.
• Act as main contact for key clients, ensuring service satisfaction.

Skills

Communication

Problem-Solving

Business Acumen

Self-Motivated

Team Player

Education

High School Diploma

Tools

CRM Software

Microsoft Office

Google Suite

Salesforce

Job description

Transportation - Sr Account Manager - Sell ACV Transport to Dealers and Commercial Accounts

Chicago, IL, USA • Ohio, USA • Indianapolis, IN, USA • West Virginia, USA

Job Description

Posted Tuesday, March 18, 2025 at 7:00 AM

If you are looking for a career at a dynamic company with a people-first mindset and a culture of growth and autonomy, ACV is the right place for you! We offer competitive compensation packages, learning, and development opportunities to help you advance your career. We invest in our people and technology to ensure our customers succeed. We hire passionate, innovative individuals who thrive in a collaborative environment.

Who we are:

ACV is a technology company revolutionizing how dealers buy and sell cars online. We are transforming the automotive industry with data-driven applications and solutions, building a trusted digital marketplace for sourcing, selling, and managing used vehicles with transparency and insights. Our brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital, ACV Capital, True360, and Data Services.

Our Employee Benefits:

• Multiple medical plans including high deductible options
• Company-sponsored Short-Term Disability, Long-Term Disability, and Life Insurance
• Additional benefits like Dental, Vision, Legal/ID Protection, and more
• Generous paid time off, including uncapped vacation, holidays, floating days, parental leave, and other leave options
• Employee Stock Purchase Program and 401(k) retirement plan

Who we are looking for:

The Sr. Account Manager, Transportation, will understand ACV customers to deliver value-added transportation services, collaborating with sales, operations, and business teams to retain and grow accounts, and win new transport orders.

This role is remote with preferred presence in the Buffalo, NY office at least 2 days a week. Occasional travel up to 20% is required.

Responsibilities:

• Support efforts to enhance customer experience
• Develop strategies to retain and grow the client base
• Innovate to increase customer volume outside of ACV Auctions
• Identify client needs and partner with stakeholders to deliver results
• Serve as SME during major dealer program rollouts
• Build relationships across departments to navigate customer needs
• Utilize marketing tools and data reports for success tracking
• Act as main contact for key clients, ensuring service satisfaction
• Maintain relationships via various communication channels
• Execute sales campaigns and initiatives
• Coordinate to present to customers and secure transport orders
• Use follow-ups and cross-functional resources to drive wins
• Meet or exceed sales goals and KPIs
• Document activities and strategies
• Perform additional duties as needed

Requirements:

• Fluent in English (reading, writing, speaking)
• High School Diploma required
• 3+ years in B2B/SMB sales or account management
• Strong communication, problem-solving, and business acumen
• Self-motivated, reliable, and entrepreneurial mindset
• Experience with CRM software (preferably Salesforce)
• Automotive or transportation industry experience is a plus
• Ability to analyze business metrics and trends
• Knowledge of ACV products/services is beneficial
• Proficiency in Microsoft Office, Google Suite, Salesforce, etc.
• Team player adaptable to change

Compensation: $55,000 - $65,000 annually, plus incentives. Final salary depends on experience, skills, location, and market factors.

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Our Values

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

We foster an inclusive culture where everyone is welcomed and empowered. ACV is an equal opportunity employer committed to diversity and inclusion. We consider qualified applicants regardless of criminal history or other protected characteristics. Reasonable accommodations are available for applicants with disabilities.

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