Transportation Specialist

Vernon J Harris East End Community Health Center; Richmond (VA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health Coverage

401(k) Retirement Plan

Paid Time Off

Job summary

Capital Area Health Network (CAHN) is seeking a Transportation Specialist in Richmond, VA, to safely transport patients between CAHN facilities and clinics. You will assist patients during boarding, ensure vehicle readiness, and coordinate with staff to support timely appointments.

The role emphasizes safety, courtesy, and adherence to organizational protocols, with on‑site hours and a professional appearance required. CDL is preferred but not mandatory.

Qualifications

• High school diploma or equivalent required.
• Commercial Driver’s License (CDL) preferred but not required.
• Clean driving record preferred.
• Previous experience in a medical or patient‑facing setting preferred but not required.

Responsibilities

• Transport patients safely to and from CAHN medical facilities.
• Assist patients during boarding and exiting the vehicle.
• Maintain vehicle cleanliness and readiness for daily operations.
• Communicate effectively with staff to support appointment coordination.
• Adhere to traffic laws, safety standards, and CAHN protocols.
• Follow dress code and professional appearance guidelines.

Education

High school diploma or equivalent

Job description

Transportation SpecialistCapital Area Health Network (CAHN)Richmond, VA — On‑Site PositionMake a real impact with Capital Area Health Network (CAHN), a dynamic and growing Federally Qualified Health Center (FQHC) located in the heart of Richmond, VA. We’re expanding our team and seeking talented, mission‑driven professionals who want to elevate community health. At CAHN, we innovate, we serve with purpose, and we are just better. Step into a role where your work creates lasting change.Our Core ValuesCompassion – We treat every person with dignity and fairness, ensuring no one feels alienated or discriminated against.Accountability – We safeguard confidentiality and remain transparent with all stakeholders.Reverence – We are called to serve and uplift those in need while fostering mutual respect.Excellence – We commit to continuous learning to deliver culturally responsive, high‑quality care.Stewardship – We manage resources responsibly for the benefit of our organization and community.Who We AreCAHN provides comprehensive primary care, dental services, and behavioral health support, ensuring every person receives the quality care they deserve—regardless of background or circumstance.Our Mission:To deliver effective, accessible, and culturally responsive care, education, and advocacy that promote health and quality of life.Discover a place where your work makes a difference.Discover Capital Area Health Network.Job SummaryThe Transportation Specialist is responsible for the safe, timely, and courteous transport of patients to and from Capital Area Health Network (CAHN) medical facilities. This role ensures patients are transported with professionalism and care while adhering to all traffic laws, safety standards, and organizational protocols. The Transportation Specialist also assists patients during boarding and exiting, maintains vehicle cleanliness and readiness, and communicates effectively with staff to support smooth appointment coordination.Essential FunctionsThe following duties are considered essential functions. Reasonable accommodations may be made in accordance with the ADA to enable individuals with disabilities to perform these functions.Maintain a safe and responsible driving record at all times; promptly report any traffic violations (on or off duty) to the Transportation and/or Facilities Supervisor.Ensure vehicles are clean, safe, and regularly inspected to support smooth operation and patient comfort.Prioritize safety at all times to protect patients, staff, and visitors.Assist patients during boarding and exiting the vehicle, ensuring comfort and safety.Perform assigned transportation duties and additional tasks as directed by the Transportation or Facilities Supervisor.Support other CAHN departments during idle time to promote teamwork and operational efficiency.Maintain a neat, professional appearance and adhere to CAHN’s Dress Code policy.Park transit vehicles only in designated locations; any deviations require supervisor approval.Perform other duties as assigned.ScheduleMonday-Tuesday 8:00 a.m. - 7:00 p.m.Wednesday-Friday, 8:00 a.m.–5:00 p.m.Occasional extended hoursOn-site positionBenefits at CAHNWe value our team, and it shows in our comprehensive benefits package:Health CoverageMedical, Dental, and Vision InsuranceSecondary Gap InsurancePrescription Drug PlanSupplemental Policies through Colonial LifeFinancial Security401(k) Retirement Plan with up to 3% Company MatchEmployer‑Sponsored Short‑Term DisabilityEmployer‑Paid Life and AD&D InsuranceWork‑Life BalancePaid Time Off (PTO) accrued beginning Day 1Self‑Care Floating Holidays8.5 Paid HolidaysAdditional SupportEmployee Assistance Program (EAP)Public Service Loan Forgiveness (PSLF) eligibilityWe are committed to supporting your well‑being—at work and beyond.Education & ExperienceHigh school diploma or equivalent required.Previous experience in a medical or patient‑facing setting preferred but not required.Commercial Driver’s License (CDL) preferred but not required.Clean driving record preferred.QualificationsTo perform this job successfully, individuals must be able to carry out each essential function satisfactorily. The requirements listed represent the knowledge, skills, abilities, and other characteristics necessary for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Work Environment & ADA NoticeThis position may involve exposure to infectious agents, including HIV, hepatitis, and tuberculosis. Essential job duties are listed above and may be modified as needed under applicable ADA guidelines. Employees may be required to perform other job‑related responsibilities as assigned and may request reasonable accommodations at any time.