Transportation Operations Supervisor — Dispatch & Driver Support

G&D Integrated; Channahon (IL); On-site; USD 68,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Company paid life insurance

Job summary

G&D Integrated in Illinois, United States, is seeking a Business Operations Supervisor (Transportation) to manage daily dispatch, support drivers, and ensure safe, on-time transportation operations. The role emphasizes problem solving, communication, and hands-on leadership in a fast-paced environment.

You will oversee dispatch, coach drivers, review timecards, monitor equipment, and use performance data to meet service goals while supporting recruiting efforts.

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience in truckload transportation planning, dispatching, or a related transportation operations role.
• Comfortable using dispatch software, DAT, standard office equipment, and Microsoft Office programs such as Word, Excel, and PowerPoint.
• Strong communication, problem-solving, customer service, and follow-through skills.
• Basic knowledge of data collection, reporting, and performance trends is helpful.

Responsibilities

• Oversee daily driver dispatch and planning to meet revenue, margin, service , and customer expectations.
• Communicate with drivers throughout the day to support a positive work environment and encourage participation in the driver referral program.
• Coach, mentor, and provide regular feedback to drivers to support safe, compliant, and efficient performance.
• Review, update, and approve driver timecards accurately and on time.
• Monitor assigned equipment for availability, utilization, maintenance needs, cleanliness, and readiness.
• Track on-time performance, service reliability, and schedule compliance; address delays and communicate service risks as needed.
• Use data on driver and equipment utilization to improve productivity, balance workloads, reduce idle time, and support operational goals.
• Support recruiting and hiring by participating in driver interviews, evaluating qualifications, and making onboarding recommendation

Skills

Driver dispatch

Problem solving

Communication

Customer service

Data analysis

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

G&D Integrated in Illinois, United States, is seeking a Business Operations Supervisor (Transportation) to manage daily dispatch, support drivers, and ensure safe, on-time transportation operations. The role emphasizes problem solving, communication, and hands-on leadership in a fast-paced environment.

You will oversee dispatch, coach drivers, review timecards, monitor equipment, and use performance data to meet service goals while supporting recruiting efforts.