Dispatch Operations Lead

MV Transportation; Chicago (IL); On-site; USD 34,440 - 44,083; Full time

Benefits offered by this job

Healthcare benefits

401k with company match

Paid holidays

Paid time off

Job summary

MV Transportation is seeking a Dispatch Supervisor in Chicago, IL to oversee a large Dispatch department and ensure effective daily communication with drivers and subcontractors. The role requires monitoring service levels, productivity, and on-time performance, with strong data analysis and scheduling software skills.

The position offers regular full-time hours, a starting pay rate of $25.63 per hour, and a comprehensive benefits package including healthcare, retirement, paid time off, and

Qualifications

• College degree in Business Management or Administration or within six months of graduating.
• 3–5 years of supervisory experience preferred.
• Ability to lead a diverse group and learn Trapeze software.

Responsibilities

• Supervise a large Dispatch department and ensure daily communication with drivers and subcontractors.
• Monitor on-time performance and productivity; use scheduling software and data analysis.
• Coach and develop dispatch staff; handle hiring/firing decisions and disciplinary actions.
• Ensure compliance with office policies and maintain professional conduct.

Skills

Customer service

Leadership

Communication

Time management

Adaptability

Education

College degree in Business Management

Tools

Trapeze

Job description

MV Transportation is seeking a Dispatch Supervisor in Chicago, IL to oversee a large Dispatch department and ensure effective daily communication with drivers and subcontractors. The role requires monitoring service levels, productivity, and on-time performance, with strong data analysis and scheduling software skills.

The position offers regular full-time hours, a starting pay rate of $25.63 per hour, and a comprehensive benefits package including healthcare, retirement, paid time off, and