Transportation Operations Supervisor – Lead Dispatch & Growth

Penske Logistics; Joliet (IL); On-site; USD 56,000 - 75,000; Full time

Job summary

Penske Logistics in Joliet, IL seeks a proven Operations Supervisor to lead drivers and hourly staff, ensuring on-time service and cost objectives. You will supervise daily tasks, coach teams, and manage safety and compliance while delivering exceptional customer experience.

Responsibilities include staffing, performance management, and ongoing process improvement. Penske is an Equal Opportunity Employer and offers growth opportunities within a global logistics leader.

Qualifications

• Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
• Must have ability to work efficiently and independently with strong time management and organizational skills
• Strong written/oral communication skills and the ability to actively listen are required
• Ability to manage through a problem, think critically, and make decisions independently
• Ability to drive process improvement and lead change
• Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
• Must demonstrate ownership & responsibility to run the operation with a sense of urgency
• High School Diploma or equivalent required
• Bachelor's Degree preferred
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Responsibilities

• Supervise drivers and hourly workforce to meet customer objectives.
• Establish and sustain that supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives.
• Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates.
• Interview hourly associates and provide recommendations for hire.
• Conduct team meetings and dispatch operations.
• Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations.
• Provide relief coverage for operational duties when associates are on time off or absent.
• Have a thorough working knowledge of the site's operating systems to ensure compliance and correct exception resolution.
• Complete all necessary records and reports in a timely and accurate fashion.

Skills

Leadership

Time management

Communication

Decision making

Process improvement

MS Office

Ownership

Travel

Team motivation

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Penske Logistics in Joliet, IL seeks a proven Operations Supervisor to lead drivers and hourly staff, ensuring on-time service and cost objectives. You will supervise daily tasks, coach teams, and manage safety and compliance while delivering exceptional customer experience.

Responsibilities include staffing, performance management, and ongoing process improvement. Penske is an Equal Opportunity Employer and offers growth opportunities within a global logistics leader.