Transportation Operations Supervisor

First Student; United States; On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Career advancement opportunities

Positive work environment

Competitive starting salary

Paid time off and holidays

Full-time benefits: Medical, Dental, V

Vision and 401K matching

Job summary

First Student is hiring an Assistant Transportation Manager in Prattsburgh, NY. The role supports the Contractual Manager in supervising daily operations, monitoring performance, and resolving safety concerns to ensure reliable school transportation.

The position requires a high school diploma, 3–5 years in transportation, 2–3 years of supervisory experience, and proficiency with Word, Excel, and Outlook. Weekend hours and travel within the service area may be required.

Qualifications

• High school diploma or equivalent.
• 3–5 years experience in transportation.
• 2–3 years supervisory experience.
• Computer literacy with Microsoft Word, Excel and Outlook.
• Familiar with basic vehicle mechanic processes and maintenance.
• Ability to prioritize tasks and manage time effectively.
• Work extended hours regularly, including weekends.
• Possess working vehicle to travel within service area as needed.

Responsibilities

• Ensures home to school routes are covered in a timely and efficient manner.
• Interfaces with drivers regarding concerns and performance issues.
• Investigates client complaints and coordinates resolutions.
• Ensures achievement of on time performance goals.
• Monitors driver safety and identifies safety issues.
• Assist Contractual Manager with review and resolution of union grievances.
• Ensures dispatch staff assigns spare drivers and buses to provide on-time coverage.
• Audits and corrects athletic trip invoices per guidelines.

Skills

Task prioritization

Time management

Supervisory experience

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

First Student is hiring an Assistant Transportation Manager in Prattsburgh, NY. The role supports the Contractual Manager in supervising daily operations, monitoring performance, and resolving safety concerns to ensure reliable school transportation.

The position requires a high school diploma, 3–5 years in transportation, 2–3 years of supervisory experience, and proficiency with Word, Excel, and Outlook. Weekend hours and travel within the service area may be required.