Transportation Operations Supervisor – School Routes

FIRST MANAGEMENT SERVICES LLC; New York (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Career advancement

Positive work environment

Paid time off

Full benefits (Medical, Dental, Vision

401K

Job summary

First Student is hiring an Assistant Transportation Manager in Prattsburgh, NY. The role supports the Contractual Manager in supervising daily operations, monitoring performance, and resolving safety issues.

Starting salary is $65,000-$70,000 with hours from 6:00am to 4:00pm, Monday to Friday. The successful candidate will oversee routes, interface with drivers, investigate complaints, and ensure on-time performance while adhering to safety standards.

Qualifications

• High school diploma or equivalent.
• 3-5 years experience in transportation.
• 2-3 years supervisory experience.
• Computer literacy skills with Microsoft Word, Excel, and Outlook.
• Familiar with basic vehicle mechanic processes and maintenance.
• Ability to effectively prioritize tasks and manage time effectively.
• Work extended hours regularly, including weekends.
• Possess working vehicle to travel within service area as needed.

Responsibilities

• Ensures home to school routes are covered in a timely and efficient manner
• Interfaces with drivers regarding concerns and performance issues
• Investigates client complaints and coordinates resolutions
• Ensures achievement of on time performance goals
• Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues
• Assist Contractual Manager with review and resolution of union grievances
• Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes
• Audits and corrects athletic trip invoices based on company guidelines

Skills

Time management

Supervisory leadership

Safety awareness

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Vehicle maintenance basics

Job description

First Student is hiring an Assistant Transportation Manager in Prattsburgh, NY. The role supports the Contractual Manager in supervising daily operations, monitoring performance, and resolving safety issues.

Starting salary is $65,000-$70,000 with hours from 6:00am to 4:00pm, Monday to Friday. The successful candidate will oversee routes, interface with drivers, investigate complaints, and ensure on-time performance while adhering to safety standards.