Assistant Location Manager

FIRST MANAGEMENT SERVICES LLC; New York (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Career advancement

Positive work environment

Paid time off

Full benefits (Medical, Dental, Vision

401K

Job summary

First Student is hiring an Assistant Transportation Manager in Prattsburgh, NY. The role supports the Contractual Manager in supervising daily operations, monitoring performance, and resolving safety issues.

Starting salary is $65,000-$70,000 with hours from 6:00am to 4:00pm, Monday to Friday. The successful candidate will oversee routes, interface with drivers, investigate complaints, and ensure on-time performance while adhering to safety standards.

Qualifications

• High school diploma or equivalent.
• 3-5 years experience in transportation.
• 2-3 years supervisory experience.
• Computer literacy skills with Microsoft Word, Excel, and Outlook.
• Familiar with basic vehicle mechanic processes and maintenance.
• Ability to effectively prioritize tasks and manage time effectively.
• Work extended hours regularly, including weekends.
• Possess working vehicle to travel within service area as needed.

Responsibilities

• Ensures home to school routes are covered in a timely and efficient manner
• Interfaces with drivers regarding concerns and performance issues
• Investigates client complaints and coordinates resolutions
• Ensures achievement of on time performance goals
• Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues
• Assist Contractual Manager with review and resolution of union grievances
• Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes
• Audits and corrects athletic trip invoices based on company guidelines

Skills

Time management

Supervisory leadership

Safety awareness

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Vehicle maintenance basics

Job description

First Student is Hiring Assistant Transportation Manager in Prattsburgh, NY!

Starting Salary: $65,000-$70,000 Hours: Monday-Friday 6:00am-4:00pm

At First Student, our Assistant Transportation Managers are a constant reflection of our company’s commitment to safety and customer service. The Assistant Transportation Manager is responsible for assisting the Contractual Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts.

We are proud to offer:

• Tremendous Career Advancement Opportunities due to a strong presence across North America
• Positive and rewarding work environment
• Competitive starting salary
• Personal time off and paid holidays
• Full-time benefits package including Medical, Dental, Vision and matching 401K

Assistant Transportation Manager Responsibilities

• Ensures home to school routes are covered in a timely and efficient manner
• Interfaces with drivers regarding concerns and performance issues
• Investigates client complaints and coordinates resolutions
• Ensures achievement of on time performance goals
• Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues
• Assist Contractual Manager with review and resolution of union grievances
• Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes
• Audits and corrects athletic trip invoices based on company guidelines

Experience and Skills Required

• High school diploma or equivalent
• 3-5 years experience in transportation
• 2-3 years supervisory experience
• Computer literacy skills with Microsoft Word, Excel, and Outlook
• Familiar with basic vehicle mechanic processes and maintenance
• Ability to effectively prioritize tasks and manage time effectively
• Work extended hours regularly, including weekends
• Possess working vehicle to travel within service area as needed

First Student’s commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you’ll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you’ll also enjoy security, a brilliant future, and excellent training.

Language Requirement

This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

First is also committed to providing a drug-free workplace.

First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law.

Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

MISSION

Provide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential.

FOCUS ON SAFETY

Safety is at the heart of everything we do.

CARE FOR OUR STUDENTS

Ensure our vehicles are welcoming and trusted places where students feel comfortable and secure.

SURPASS CUSTOMER EXPECTATIONS

Go the extra mile to deliver an extraordinary experience for our customers and communities.

FOSTER TEAMWORK

Work together, act with integrity, respect each other, champion diversity and inclusion.

SET THE HIGHEST STANDARDS

Continually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence.