Assistant Location Manager

First Student; United States; On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Career advancement opportunities

Positive work environment

Competitive starting salary

Paid time off and holidays

Full-time benefits: Medical, Dental, V

Vision and 401K matching

Job summary

First Student is hiring an Assistant Transportation Manager in Prattsburgh, NY. The role supports the Contractual Manager in supervising daily operations, monitoring performance, and resolving safety concerns to ensure reliable school transportation.

The position requires a high school diploma, 3–5 years in transportation, 2–3 years of supervisory experience, and proficiency with Word, Excel, and Outlook. Weekend hours and travel within the service area may be required.

Qualifications

• High school diploma or equivalent.
• 3–5 years experience in transportation.
• 2–3 years supervisory experience.
• Computer literacy with Microsoft Word, Excel and Outlook.
• Familiar with basic vehicle mechanic processes and maintenance.
• Ability to prioritize tasks and manage time effectively.
• Work extended hours regularly, including weekends.
• Possess working vehicle to travel within service area as needed.

Responsibilities

• Ensures home to school routes are covered in a timely and efficient manner.
• Interfaces with drivers regarding concerns and performance issues.
• Investigates client complaints and coordinates resolutions.
• Ensures achievement of on time performance goals.
• Monitors driver safety and identifies safety issues.
• Assist Contractual Manager with review and resolution of union grievances.
• Ensures dispatch staff assigns spare drivers and buses to provide on-time coverage.
• Audits and corrects athletic trip invoices per guidelines.

Skills

Task prioritization

Time management

Supervisory experience

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

First Student is Hiring Assistant TransportationManager in Prattsburgh, NY!

Starting Salary: $65,000-$70,000

Hours: Monday-Friday 6:00am-4:00pm

At First Student, our Assistant TransportationManagers are a constant reflection of our company’s commitment to safety and customer service. The Assistant TransportationManager is responsible for assisting the Contractual Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts.

At First Student, we are proud to offer:

• Tremendous Career Advancement Opportunities due to a strong presence across North America
• Positive and rewarding work environment
• Competitive starting salary
• Personal time off and paid holidays
• Full-time benefits package including Medical, Dental, Vision and matching 401K

Assistant TransportationManager Responsibilities:

• Ensures home to school routes are covered in a timely and efficient manner Interfaces with drivers regarding concerns and performance issues
• Investigates client complaints and coordinates resolutions
• Ensures achievement of on time performance goals
• Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues
• Assist Contractual Manager with review and resolution of union grievances
• Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes
• Audits and corrects athletic trip invoices based on company guidelines

Assistant TransportationManager Experience and Skills Required:

• High school diploma or equivalent
• 3-5 years experience in transportation
• 2-3 years supervisory experience
• Computer literacy skills with Microsoft Word, Excel, and Outlook
• Familiar with basic vehicle mechanic processes and maintenance
• Ability to effectively prioritize tasks and manage time effectively
• Work extended hours regularly, including weekends
• Possess working vehicle to travel within service area as needed

First Student’s commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you’ll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you’ll also enjoy security, a brilliant future, and excellent training.

Language Requirement

This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf .