Transportation Operations & Partnerships Manager

First Student, Inc.; Champlin (MN); Presencial; USD 50.000 - 60.000; Jornada completa

Descripción de la vacante

First Student, Inc. seeks a role focused on onboarding transportation partners and managing daily trips in Champlin, MN. You will coordinate with parents and districts to address needs and ensure smooth operations.

Responsibilities include client management, proposals, and negotiating with customers, while overseeing staff equipment, regulations, and safety. This position emphasizes collaboration across teams to maintain service quality.

Responsabilidades

• Assist in onboarding transportation partners and manage daily trips.
• Handle daily customer management including start-ups, retention, and development.
• Support proposals, negotiate with customers, and pursue new business opportunities.
• Acquire and manage staff equipment such as badges and business cards.
• Monitor new transportation regulations and implement changes.
• Oversee accounts to meet client service expectations and efficiency.
• Manage vehicle maintenance and a large driver/partner pool.
• Collaborate with internal teams to improve service quality and reduce costs.
• Maintain safe environment for passengers, contractors, and the public.
• Follow First Student policies and provide excellent customer service.
• Learn and use reporting tools, SOPs, and standard practices.

Descripción del empleo

First Student, Inc. seeks a role focused on onboarding transportation partners and managing daily trips in Champlin, MN. You will coordinate with parents and districts to address needs and ensure smooth operations.

Responsibilities include client management, proposals, and negotiating with customers, while overseeing staff equipment, regulations, and safety. This position emphasizes collaboration across teams to maintain service quality.