Transportation Operations Lead — On-Time Routes

First Student, Inc.; Slaughter (LA); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company contribution

Paid time off

Company-paid life insurance

Advancement opportunities

PerkSpot discounts

Job summary

First Student, Inc. is hiring an Assistant Transportation Manager in Zachary, LA.

The role supports the Contractual Manager in supervising daily operations, monitoring performance, and addressing safety issues to ensure reliable transportation for students and riders. Responsibilities include coordinating home-to-school routes, working with drivers on concerns, resolving client issues, and maintaining on-time performance.

Qualifications

• Must have high school diploma or equivalent.
• 3-5 years experience in transportation.
• 2-3 years supervisory experience.
• Computer literacy with Word, Excel, and Outlook.

Responsibilities

• Ensures home to school routes are covered in a timely and efficient manner.
• Interfaces with drivers regarding concerns and performance issues.
• Investigates client complaints and coordinates resolutions.
• Ensures achievement of on time performance goals.
• Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues.
• Assist Contractual Manager with review and resolution of union grievances.
• Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes.
• Audits and corrects athletic trip invoices based on company guideline.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

First Student, Inc. is hiring an Assistant Transportation Manager in Zachary, LA.

The role supports the Contractual Manager in supervising daily operations, monitoring performance, and addressing safety issues to ensure reliable transportation for students and riders. Responsibilities include coordinating home-to-school routes, working with drivers on concerns, resolving client issues, and maintaining on-time performance.