Transportation Operations Lead

Penske Logistics LLC; Memphis (TN); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Penske Logistics LLC is seeking an Operations Supervisor to lead a team of drivers and hourly staff at our Memphis location. The role focuses on delivering excellent customer service, managing daily tasks, and ensuring safety and efficiency across operations.

The position requires strong leadership, coaching, and communication skills, with responsibilities spanning shift supervision, scheduling, and performance management. Equal opportunity employer; travel may be required.

Formación

• Demonstrated leadership qualities with strong interpersonal skills and the ability to connect, build rapport and maintain relationships with associates, leadership, customers.
• Must have ability to work efficiently and independently with strong time management and organizational skills.
• Strong written/oral communication skills and the ability to actively listen are required.
• Ability to manage through a problem, think critically, and make decisions independently.
• Ability to drive process improvement and lead change.
• Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
• Must demonstrate ownership and responsibility to run the operation with a sense of urgency.
• Regular, predictable, full attendance is an essential function of the job.

Responsabilidades

• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control.
• Conduct team meetings.
• Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training.
• Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift.
• Have a thorough working knowledge of the site's operating systems to ensure operational compliance and correct exception resolution.
• Complete all necessary records and reports in a timely and accurate fashion.
• Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
• Understand the relationship between decision-making and profitability.
• Closely manage associates' working hours and activities to minimize overtime and meet productivity targets.
• Ensure day-to-day management aligns with location safety strategy.
• Provide associates with communication, training, feedback, and direction for safe performance.
• Ensure compliance with all applicable regulatory agencies and company policies and procedures.
• Conduct safety observations.
• Understand location-specific customer goals and objectives and meet/exceed expectations daily.
• Determine areas that could benefit from Continuous Improvement efforts.
• Plan work assignments to optimize fleet use.
• Work with hourly associates on safe operation of equipment.

Conocimientos

Leadership

Time management

Communication

Problem solving

Process improvement

Computer skills

Educación

High School Diploma or equivalent

Bachelor's Degree preferred

Herramientas

MS Word

MS Excel

Outlook

PowerPoint

Descripción del empleo

Penske Logistics LLC is seeking an Operations Supervisor to lead a team of drivers and hourly staff at our Memphis location. The role focuses on delivering excellent customer service, managing daily tasks, and ensuring safety and efficiency across operations.

The position requires strong leadership, coaching, and communication skills, with responsibilities spanning shift supervision, scheduling, and performance management. Equal opportunity employer; travel may be required.