Transportation Operations GM: Lead, Optimize & Develop Teams

Confidential Jobs; California (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Confidential Jobs is seeking a General Manager to oversee daily operations and drive performance across driver teams. You will formulate and execute account strategies, lead initiatives, and ensure alignment with client needs and company policies.

Responsibilities include supervising drivers, hiring and training, attending client meetings, and ensuring compliance and safety. Strong leadership and communications skills are essential for success in a fast-paced, client-focused environment.

Qualifications

• 5+ years' experience in Operations Management.

Responsibilities

• Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the Client and company policies.
• Be the main point of contact for our client and attend meetings and conference calls as needed.
• Make logistical coverage/staffing decisions and communicate them effectively to the rest of the team (drivers and client management).
• Hire (interviews, road tests, etc.), train and develop new drivers.
• Ensure compliance with all company policies.
• Report and follow up on any maintenance issues with vendor.
• Review documentation to ensure all required onsite records, reports, and inspections (pre/post-trip) are complete, accurate and submitted per established procedures.
• Reinforce safety awareness in a manner that promotes cooperation and improved morale.
• Conduct work area inspections and assist in all accident/injury/vehicle damage investigations.
• Analyze and interpret ridership numbers and suggest route changes accordingly.
• Attend weekly client meetings; listen to feedback from client and their employees and react accordingly.
• Additional duties and responsibilities may apply.

Skills

Operations Management

Leadership

Communication

Google Workspace

Microsoft Office

Independent worker

Education

Bachelor’s degree or equivalent

Tools

Google Workspace

Microsoft Office

Job description

Confidential Jobs is seeking a General Manager to oversee daily operations and drive performance across driver teams. You will formulate and execute account strategies, lead initiatives, and ensure alignment with client needs and company policies.

Responsibilities include supervising drivers, hiring and training, attending client meetings, and ensuring compliance and safety. Strong leadership and communications skills are essential for success in a fast-paced, client-focused environment.