Transportation Operations Coordinator

Ultimate Staffing Services; San Bernardino (CA); Hybrid; USD 34,000 - 36,000; Full time

Job summary

Ultimate Staffing Services seeks a Transportation Operations Coordinator to support transportation operations, driver communications, customer service, compliance, and administrative tasks in California. You will serve as the central point of contact among drivers, customers, payroll, compliance, recruiting, and operations teams.

After approximately 30–60 days of onsite training, you’ll transition to a hybrid schedule based on performance and business needs.

Qualifications

• 3+ years of transportation experience preferred.
• Excellent written and verbal communication with the ability to persuade.
• Ability to manage multiple complex projects independently and meet deadlines under pressure.

Responsibilities

• Maintain excellence in customer service and treat clients with core values.
• Ensure timely and accurate data entry into Ultra Staff.
• Track and maintain company documents to stay compliant.
• Interact with customers and internal team members via phone, email, and chats.
• Collaborate with Sales, Recruiting, Compliance, and Payroll to ensure cohesiveness.
• Emphasize a culture that prioritizes worker safety.

Skills

Customer service

Communication skills

Problem solving

Relationship management

Time management

Education

High School Diploma

Tools

Ultra Staff

CRM software

Job description

Position Overview

Ultimate Staffing Services is seeking a dedicated Transportation Operations Coordinator to join their client's team in California. This is a hybrid opportunity supporting transportation operations, driver communications, customer service, compliance, and administrative functions. Will serve as a central point of communication between drivers, customers, payroll, compliance, recruiting, and operations teams. The position requires strong problem-solving skills, relationship management, documentation oversight, and operational coordination to ensure a seamless service experience.

After successfully completing approximately 30-60 days of onsite training, employees will transition to a hybrid work schedule based on performance and business needs.

Schedule

Friday through Tuesday, 7:00 AM - 4:30 PM

Pay

$25.00 - $26.00/hour + incentives

Salary: $25 - $26 per hour, plus incentives

Responsibilities

• Maintain excellence in customer service, ensuring all clients, internal and external, are treated equally while utilizing core values.
• Ensure timeliness and accuracy of all data entry into Ultra Staff.
• Track and maintain company documents to stay compliant.
• Retrieve sensitive information from internal staff members.
• Collaborate with team members and manage multiple tasks simultaneously.
• Interact with customers and internal team members via telephone, email, and online chats, providing support and information on assigned services.
• Resolve problems and concerns with appropriate actions.
• Maintain files containing confidential information and manage client billing info.
• Assist with the annual customer rate increase and interface with payroll and billing.
• Collaborate with Sales, Recruiting, Compliance, and Payroll to ensure cohesiveness.
• Emphasize a culture that prioritizes worker safety.
• Other related job duties may be assigned.

Qualifications

• 3+ years of transportation experience preferred.
• Ability to manage multiple complex projects independently and meet deadlines under pressure.
• Excellent communication skills, both written and verbal, with the ability to persuade an audience.
• Ability to effectively interact and build relationships with a diverse employee population.
• Excellent problem-solving and judgment skills.
• Desire to work in a collaborative team environment.
• Valid driver's license and a car that can be used for work.

Required Work Hours

Friday to Tuesday, 7:00 AM - 4:30 PM

Benefits

Jose's department requires background and drug-screening. Enjoy a schedule from Wednesday through Sunday. Involvement in CRM, Driver and internal communication is essential, with the ability to handle challenging situations with resilience.

Additional Details

• Salary: $25 - $26 per hour, plus incentives.
• Education Requirement: High school diploma
• Travel Time: Approximately 0%
• All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.