Transportation Manager: Optimize Routes & Lead Dispatch Team

Ferraro Foods; Edgewood (NY); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company contribution

Paid time off

Paid holidays

Voluntary benefit offerings

Job summary

Ferraro Foods is seeking an experienced Transportation Manager to lead daily transportation operations, develop a high-performing team of drivers, and drive efficiency across routing, dispatching, and delivery operations.

You will oversee dispatching, routing, and delivery coordination for Class A and B drivers, monitor schedules, and ensure timely communication with drivers and customers while maintaining safety, compliance, and service standards.

Qualifications

• Active Class A or Class B CDL required.
• 5+ years of experience in foodservice delivery or transportation operations.
• Previous transportation supervisory or management experience preferred.
• Strong knowledge of dispatching, routing, and delivery operations.
• Understanding of DOT regulations and transportation safety requirements.
• Strong leadership, coaching, and problem-solving skills.
• Excellent communication, organizational, and follow-up skills.
• Ability to manage multiple priorities and make decisions in a fast-paced environment.
• Working knowledge of RoadNet or similar routing software preferred.
• High school diploma or equivalent work-related experience preferred.

Responsibilities

• Oversee daily transportation operations, including dispatching, routing, and delivery coordination for Class A and Class B drivers.
• Monitor delivery schedules, troubleshoot service issues, and ensure timely communication with drivers and customers.
• Manage driver callouts, scheduling changes, and delivery coverage to minimize operational disruptions.
• Review and optimize delivery routes to improve efficiency, productivity, and truck utilization.
• Oversee routing activities and ensure accurate route information and truck maximization within RoadNet.
• Lead, coach, train, and develop drivers and helpers to improve performance, safety, and accountability.
• Address attendance, performance, and policy concerns, including corrective action when necessary.
• Ensure compliance with DOT regulations, federal and state transportation laws, OSHA requirements, and company safety policies.
• Report driver accidents, incidents, and workplace injuries to Safety and Human Resources.
• Partner with Sales, Customer Service, Safety, and Operations to resolve delivery challenges and maintain service standards.
• Identify opportunities to improve transportation processes, operational efficiency, and overall department performance.

Skills

CDL Class A/B

Transportation management

Dispatching & routing

Driver coaching

Safety compliance

Communication

Organizational skills

Problem solving

RoadNet

High school diploma

Education

High school diploma or equivalent

Tools

RoadNet

Job description

Ferraro Foods is seeking an experienced Transportation Manager to lead daily transportation operations, develop a high-performing team of drivers, and drive efficiency across routing, dispatching, and delivery operations.

You will oversee dispatching, routing, and delivery coordination for Class A and B drivers, monitor schedules, and ensure timely communication with drivers and customers while maintaining safety, compliance, and service standards.