Transportation Manager

WM; Greencastle (Franklin County); On-site; USD 74,000 - 87,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

401(k) Plan with company match

Paid Vacation

Job summary

WM seeks a Transportation Manager for our Greencastle, PA facility. The role leads 12-16 drivers and helpers, focusing on onboarding, coaching, mentoring, and performance management in a field-heavy environment.

Primary duties include safety promotion, daily operations oversight, and collaboration with site leadership to hit service and safety targets. Expect varied start times and occasional on-call Saturdays.

Qualifications

• Associate's Degree or HS diploma with relevant experience required.
• Valid driver's license required and work eligibility in the U.S.
• Preferred completion of WM Operations Manager Trainee program.

Responsibilities

• Lead and develop 12-16 drivers and helpers.
• Oversee onboarding, coaching, and performance management.
• Ensure safety, regulatory compliance, and incident investigations.
• Collaborate with site leadership to meet service goals.
• Maintain records required by DOT and other regulators.
• Support field operations and visit customer sites as needed.
• Participate in on-call rotation and manage schedules.

Skills

Leadership

Coaching

Communication

Employee development

Performance management

Safety emphasis

Education

Associate's Degree (accredited)

High School Diploma + 2 years relevant experience

Driver's License

WM Operations Manager Trainee program (preferred)

Tools

DVIRs review

Job description

Job Summary

The Transportation Manager is responsible for overseeing the Residential Line of Business at our Greencastle, PA hauling facility. This role provides direct leadership to 12-16 drivers and helpers, with a strong focus on onboarding, coaching, mentoring, employee development, and performance management.

The successful candidate will spend the majority of their time in the field supporting frontline employees, building positive working relationships, promoting safety, and ensuring efficient daily operations. This position works closely with site leadership to achieve service, safety, and operational goals while fostering a culture of accountability and teamwork.

Schedule: Monday through Friday, with start times varying between 3:00 AM (opening shift) and 7:00 AM (closing shift). Participation in an on-call rotation every third Saturday is required.

Essential Duties And Responsibilities

• Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
• Meet with new frontline employees daily to ensure consistent communication and support of onboarding
• Provide timely and consistent touchpoints with frontline employees.
• Regular review of best practices to enhance daily performance
• Focus on understanding and progress of frontline employee career goals
• Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
• Actively practice and seek feedback on coaching conversations.
• Lead by example to ensure safety practices are paramount with each employee and
• Teaching and developing an understanding of the WM Way
• Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
• Documents and maintains records required by regulatory agencies such as the Department of Transportation.
• Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
• Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

Qualifications

• Required Qualifications
• Associate's Degree (accredited) or in lieu of a degree,
• High School Diploma (accredited) and two (2) years of relevant work experience.
• Must be at least 18 years of age and
• Legally eligible to work in the country where the position is located
• Driver's License Valid Driver's License Upon Hire
• Preferred Qualifications
• Successful completion of the WM Operations Manager Trainee program

Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay

The expected base pay range for this onsite position is $73,525 - $86,500. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.