Transportation Manager

WM; Brockway (Jefferson County); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Stock purchase plan

401(k) matching

Paid vacations/holidays/personal days

Job summary

WM Transportation is seeking a hands-on Transportation Manager to lead Brockway, PA operations with ~15 direct reports in a field-focused role. You will coach drivers and helpers, ensure safety and regulatory compliance, and optimize daily routes across 26 CNG-powered runs.

Expect early starts and strong emphasis on coaching, operations excellence, and customer service. You will manage onboarding, development, and performance of staff, maintain regulatory records, and collaborate with

Qualifications

• Onboarding and development of frontline staff
• Coaching and mentoring of drivers and helpers
• Ensuring safety practices and regulatory compliance
• Root cause investigations for injuries/incidents
• Documenting route operations and regulatory records

Responsibilities

• Lead 15 direct reports in Brockway operations
• Oversee 26 daily routes with CNG vehicles
• Coordinate field coaching and daily operations support
• Review safety and performance metrics and provide feedback
• Engage with customers to resolve safety and service issues

Skills

Leadership

Coaching

Safety compliance

Operations management

Route optimization

Education

Associate's Degree

High School Diploma

Job description

Job Summary

We are seeking a motivated and hands-on Transportation Manager to lead our transportation operations in Brockway, PA. This role is responsible for the onboarding, development, coaching, mentoring, and performance management of approximately 15 direct reports, including drivers and helpers. The Transportation Manager will build and maintain positive relationships with front-line employees and spend the majority of their time in the field supporting daily operations, providing coaching, and ensuring safe, efficient route execution.

The operation consists of 26 daily routes utilizing primarily Compressed Natural Gas (CNG) vehicles. This position plays a critical role in maintaining operational excellence, compliance, employee engagement, and customer service standards. The schedule is Monday through Friday, with responsibility for opening the operation two days per week at 4:00 AM, while the remaining days typically begin around 7:00 AM.

Essential Duties And Responsibilities

• Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
• Meet with new frontline employees daily to ensure consistent communication and support of onboarding
• Provide timely and consistent touchpoints with frontline employees.
• Regular review of best practices to enhance daily performance
• Focus on understanding and progress of frontline employee career goals
• Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
• Actively practice and seek feedback on coaching conversations.
• Lead by example to ensure safety practices are paramount with each employee and
• Teaching and developing an understanding of the WM Way
• Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
• Documents and maintains records required by regulatory agencies such as the Department of Transportation.
• Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
• Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

Qualifications

• Required Qualifications
• Associate's Degree (accredited) or in lieu of a degree,
• High School Diploma (accredited) and two (2) years of relevant work experience.
• Must be at least 18 years of age and
• Legally eligible to work in the country where the position is located
• Driver's License Valid Driver's License Upon Hire
• Preferred Qualifications
• Successful completion of the WM Operations Manager Trainee program

Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.