Transportation Customer Support Specialist – Growth

Paper Transport, Inc.; De Pere (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k Retirement Savings with company match

Paid Time Off and company paid holidays

Bonus plan eligibility, up to 8% of salary

Employee Assistance Program

Job summary

Paper Transport, Inc. in De Pere, Wisconsin, is seeking a Customer Support Specialist to join our team. This role involves building relationships with customers, managing freight movements, and ensuring excellent service. Candidates should possess strong communication skills and be proficient in Microsoft Office applications.

We offer a collaborative culture, generous work-life balance, and benefits including health insurance and a bonus plan. Take this opportunity to start your career in transportation!

Qualifications

• Strong communication skills and ability to explain complex issues.
• Excellent time management with a focus on task prioritization.
• Proficient in Microsoft Office tools.

Responsibilities

• Build loads for customer orders and manage updates.
• Handle customer interactions primarily through email and phone.
• Monitor on-time pickup and delivery for customers.

Skills

Communication

Time Management

Computer Expertise

Self-motivation

Teamwork

Conflict Resolution

Education

High School Diploma or Equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Paper Transport, Inc. in De Pere, Wisconsin, is seeking a Customer Support Specialist to join our team. This role involves building relationships with customers, managing freight movements, and ensuring excellent service. Candidates should possess strong communication skills and be proficient in Microsoft Office applications.

We offer a collaborative culture, generous work-life balance, and benefits including health insurance and a bonus plan. Take this opportunity to start your career in transportation!