Transportation Customer Service Clerk (Temp) | Port Ops

Empire Workforce Solutions; California; On-site; USD 23,000 - 32,000; Full time

Job summary

Empire Workforce Solutions is seeking a Transportation Customer Service Representative (Temporary) to support operations in Compton, CA. The role focuses on organizing schedules, tracking containers at the ports, and resolving customer inquiries with a sense of urgency.

You will work in a fast-paced transportation environment, requiring strong communication, computer skills, and a readiness to participate in interviews. The position offers daytime hours and an hourly pay rate of $20.00.

Qualifications

• Strong organizational, written, verbal, and computer skills are required.
• Ability to multitask in a fast-paced environment.
• Microsoft Word and Excel proficiency is required.
• Resume is required.
• Available for an interview before proceeding.

Responsibilities

• Prioritize and schedule transportation activities.
• Track and schedule containers from the Ports of Los Angeles and Long Beach.
• Investigate and resolve customer complaints.
• Troubleshoot vendor issues with Transportation and Customer Service teams.
• Communicate dispatch challenges to vendors in real time to maintain pickup schedules.
• Maintain records and provide timely updates to customers.

Skills

Organizational skills

Written communication

Verbal communication

Multitasking

Tools

Microsoft Word

Microsoft Excel

Job description

Empire Workforce Solutions is seeking a Transportation Customer Service Representative (Temporary) to support operations in Compton, CA. The role focuses on organizing schedules, tracking containers at the ports, and resolving customer inquiries with a sense of urgency.

You will work in a fast-paced transportation environment, requiring strong communication, computer skills, and a readiness to participate in interviews. The position offers daytime hours and an hourly pay rate of $20.00.