Transportation Coordinator - Entry Level

Bass Pro Shops; Missouri; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Job summary

Bass Pro Shops is seeking an entry level Transportation Coordinator to manage transportation activities for guests and staff, ensuring a seamless experience during their stay. The role involves coordinating services, scheduling drivers and vehicles, and collaborating with onsite teams to maintain smooth operations.

The position requires 1–2 years in transportation coordination or dispatch, strong communication, clerical accuracy, and basic computer skills.

Qualifications

• Writing skills for audience appropriate communication.
• Proficient with basic computer hardware and software.
• Ability to read and understand work-related documents.
• Ability to listen and understand spoken information.
• Familiarity with administrative and clerical procedures.
• Ability to analyze information and identify patterns and solutions.
• Knowledge of customer service principles and practices.
• Ability to perform basic arithmetic quickly and accurately.

Responsibilities

• Coordinate transportation services for guests and employees to ensure timely, efficient travel.
• Oversee scheduling of transportation, ensuring vehicles and drivers are available as needed.
• Communicate with onsite teams to resolve concerns and share up-to-date information.
• Monitor operations and address issues to maintain customer satisfaction.
• Maintain records and daily logs and trip reports related to transportation.
• Collaborate with front desk and housekeeping to coordinate transportation across the property.
• Perform additional duties as assigned.

Skills

Writing

Basic Computer Skills

Reading Comprehension

Oral Comprehension

Clerical

Analytical Thinking

Customer Service

Number Facility

Education

High School Diploma or Equivalent

Job description

***POSITION SUMMARY:***The entry level Transportation Coordinator is responsible for coordinating all transportation activities withing the department and ensuring that guests have a seamless and enjoyable experience for the duration of their stay. ***ESSENTIAL FUNCTIONS:**** Coordinates transportation services for guests and employees, ensuring timely and efficient transportation to and from various locations.* Oversee the scheduling of transportation services, ensuring that vehicles and drivers are properly assigned and available as needed. Communicates proactively and works with onsite teams at any Big Cedar property to resolve concerns, keep consistent information and maintain up to date collaboration strategies* Monitor transportation operations and address any issues or challenges that may arise, ensuring customer satisfaction.* Maintain accurate records and documentation related to transportation activities, including daily logs and trip reports.* Collaborate with other departments, such as front desk and housekeeping, to ensure smooth coordination of transportation services throughout the property.* ALL OTHER DUTIES AS ASSIGNED ***EXPERIENCE/QUALIFICATIONS:**** Minimum Degree Required: High School Diploma or Equivalent* Preferred Degree: NA* Certificate(s) or License(s): None* Years of experience: 1-2 years in transportation coordination or dispatch ***KNOWLEDGE, SKILLS, AND ABILITY:**** Writing - Communicating effectively in writing as appropriate for the needs of the audience.* Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).* Reading Comprehension - Understanding written sentences and paragraphs in work related documents.* Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.* Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology.* Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.* Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.* Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly. ***TRAVEL REQUIREMENTS:**** Up to 25% local travel ***PHYSICAL REQUIREMENTS:*** Regularly sits and does computer work.Occasionally stands and walks.Seldom/never lifts up to 50 lbs. ***INDEPENDENT JUDGEMENT***: (Select the option that best applies)☐ Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.☒ Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.**Full Time Benefits Summary:** Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!* Medical* Dental* Vision* Health Savings Account* Flexible Spending Account* Voluntary benefits* 401k Retirement Savings* Paid holidays* Paid vacation* Paid sick time* Bass Pro Cares Fund* And more!