Transportation Coordinator/Driver

Century Park Associates; Ocala (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Transportation Coordinator/Driver to enhance the lives of residents through safe and enjoyable transportation services. In this vital role, you will load, transport, and unload residents for personal errands and medical appointments while adhering to all safety regulations. You will be responsible for maintaining the vehicle, ensuring its cleanliness, and providing excellent customer service. Join a team that values trust and integrity, where your contributions directly impact the quality of life for residents. If you are passionate about making a difference and enjoy working with seniors, this opportunity is perfect for you.

Qualifications

• Must have a valid CDL with P endorsement and satisfactory driving record.
• Prior experience with seniors preferred.

Responsibilities

• Transports residents safely to appointments and activities.
• Maintains vehicle cleanliness and safety for community reputation.
• Tracks mileage and maintains vehicle maintenance logs.

Skills

Customer Service

Dependability

Safe Driving Techniques

Independent Decision Making

Education

High School Graduate or Equivalent

Tools

Commercial Driver's License (CDL)

Job description

Position Summary

The Transportation Coordinator/Driver loads, transports, and unloads residents safely for personal errands, medical appointments, and activity outings in accordance with all laws, regulations, and Century Park standards. Reports to the Lifestyles Services Director.

Qualifications

• Must be high school graduate or equivalent
• Must have valid commercial drivers’ license (CDL) with P endorsement in current state with satisfactory driving record
• Prior experience with seniors preferred

Primary Job Responsibilities

• Delivers transportation services in a pleasant manner for the residents’ enjoyment
• Transports residents safely and timely to planned community activities and personal appointments
• Assists residents with boarding and deboarding vehicle especially those with special needs
• Demonstrates safe driving techniques to protect our residents
• Tracks mileage in vehicle log
• Maintains receipts for vehicle expenses
• Writes up charge slips for billable transportation provided to residents
• Responds proactively to prevent resident injuries during transporting
• Completes routine maintenance for safe operation of vehicle (i.e., fluid levels, oil changes, checking tires)
• Maintains vehicle maintenance log
• Reports any non-routine maintenance needs to Executive Director for prior approval
• Keeps vehicle’s interior and exterior clean and safe to reflect well on community’s reputation
• Represents the community in a professional manner during outings and/or appointments
• Works cooperatively with other departments (i.e., Sales, Lifestyle Services) to plan and execute special events
• Complies with all Department of Transportation (DOT) standards as required for drivers of vehicles over 10,001 lbs and transporting residents including CDL license

Additional Requirements

• Must complete pre-inspections before use of vehicle
• Must be able to monitor regular maintenance (oil changes, tire rotations, etc.)
• Must be able to make independent decisions when circumstances warrant such action
• Must demonstrate excellent customer service and hospitality
• Must demonstrate trustworthiness and dependability
• Must perform proficiently in all competency areas including but not limited to: transportation responsibilities, resident rights, and safety and sanitation
• Maintains confidentiality of all proprietary and/or confidential information
• Must understand and follow company policies, including harassment and compliance procedures
• Must be able to receive and resolve complaints graciously
• Must always be in proper attire and well-groomed
• Displays integrity and professionalism by adhering to Century Park’s Code of Ethics and completes all required compliance training

Who We Are

At Century Park Associates, we are dedicated to creating an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We take pride in providing an atmosphere where relationships of trust, leadership, and personal ethics are not only valued but expected of all our associates. Our “people come first” approach ensures that excellence, respect, and outstanding service are apparent in all we do as an organization. We believe in caring for and loving our residents and strongly support their ability to continue growing, learning, and contributing. Every day, team members at Century Park Associates choose to go beyond their job descriptions, exceeding expectations on behalf of their residents. They have learned that those who go the extra mile receive rewards of happiness of heart and peace of mind.