Transportation Coordinator/Dispatcher

All City Towing LLC; Stati Uniti; Remoto; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Dental insurance

Health insurance

Vision insurance

Descrizione del lavoro

All City Towing LLC is seeking a Transportation Coordinator/Dispatcher to organize carrier scheduling and monitor pickup and delivery timelines. You will use dispatch tools and transportation systems to support drivers, customers, and internal teams, ensuring timely deliveries and minimal delays.

The role requires experience in scheduling and dispatching within logistics, strong communication, and proficiency with basic office software. A fast-paced environment with changing priorities awaits.

Competenze

• Must have working knowledge of dispatching and transportation planning.
• Proficient with Microsoft Office and GPS-based TMS.
• Experience with Transportation Management Systems preferred.
• Strong communication and customer service skills.
• Excellent organizational and data-entry abilities.

Mansioni

• Schedule and dispatch vehicles for road transportation operations.
• Track vehicles and freight using GPS and dispatch software.
• Manage calls, texts, and emails; share timely updates with stakeholders.
• Enter and maintain dispatch data in transportation management systems.

Conoscenze

Dispatching

Transportation management

Logistics coordination

Communication skills

Data entry

Strumenti

GPS systems

Transportation management systems

Microsoft Office

Descrizione del lavoro

Job description:

Job Overview

As a Transportation Coordinator/Dispatcher, you’ll coordinate carrier scheduling and monitor pickup and delivery timelines and activity to keep deliveries organized, timely, and clearly communicated. You’ll use dispatch tools, transportation systems, and accurate records to support drivers, customers, and internal teams. This position schedules, help carriers stay informed and help customers receive vehicles with fewer avoidable delays.

Experience with scheduling and dispatching within a logistics or transport/transportation company is ideal.

Duties

• Schedule and dispatch vehicles for road transportation operations, considering routes, shipment needs, and available resources.
• Track vehicles and freight using GPS (Global Positioning System) and vehicle dispatch software; update plans as conditions change.
• Manage phone calls, text messages, and emails and share timely updates with drivers, customers, and internal teams.
• Enter and maintain dispatch and delivery data in transportation management systems.

Requirements

• Must have working knowledge of dispatching, transportation management, transportation planning, and road transportation operations.
• Proficiency with Microsoft Office; familiarity with GPS transportation management systems.
• Experience with Transportation Management Systems preferred; related system experience is also valuable.
• Strong communication, customer service, phone etiquette, and phone communication skills; able to manage calls professionally and relay clear instructions.
• Organizational, analysis, typing, and data entry skills, with attention to detail while handling changing priorities.

Benefits

• Dental insurance
• Health insurance
• Vision insurance