Transportation Coordinator – Dispatch & Hauler Logistics

TILCON CONNECTICUT INC; New Britain (CT); On-site; USD 52,000 - 76,000; Full time

Job summary

Tilcon Connecticut Inc. is hiring a Transportation Coordinator in New Britain, CT. The role supports the Transportation Manager with hauler contracts, payroll, dispatch, and exceptional customer service within a team-focused environment.

The ideal candidate will have a high school diploma and 2 years of dispatching or related customer service experience, along with strong Excel, Word, and Office Suite skills for daily reporting and documentation.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of dispatching or related customer service experience preferred.
• Strong written and verbal communication skills and ability to work independently.

Responsibilities

• Send and organize hired hauler contracts.
• Evaluate insurance certificates from hired haulers and track renewals.
• Direct calls to dispatch and other departments as needed.
• Investigate waiting and travel time submissions from hired haulers.
• Assist haulers with pay discrepancies and provide backup documentation.
• Ensure on-site driver OSHA cards are up to date.
• Track driver route history and provide updates to the transportation manager.
• Submit internal drivers’ timecards and assist with dispatch duties as needed.
• Schedule internal and external haulers and communicate site conditions.
• Maintain records and documentation using the Transportation Management System.

Skills

Independent work

Team collaboration

Report writing

Multi-tasking

Interpersonal skills

Communication with customers

Microsoft Office

Adobe PDF

DocuSign

Education

High school diploma or equivalent

2 years dispatching or related customer service experience

Tools

Excel

Word

Adobe PDF

DocuSign

Job description

Tilcon Connecticut Inc. is hiring a Transportation Coordinator in New Britain, CT. The role supports the Transportation Manager with hauler contracts, payroll, dispatch, and exceptional customer service within a team-focused environment.

The ideal candidate will have a high school diploma and 2 years of dispatching or related customer service experience, along with strong Excel, Word, and Office Suite skills for daily reporting and documentation.