Hybrid Dispatch & Logistics Coordinator

OWL Services; Bloomfield (CT); Hybrid; Full time

Benefits offered by this job

10 Paid Holidays

Flexible Time Off

401(k) Company Match

Health, Dental, and Vision Insurance

HSA and FSA

Disability & Occupational Accident Insurance

Company-Paid Life Insurance

Employee Assistance Program (EAP)

World-class paid training program

Job summary

A leading service provider is seeking a highly organized Service Coordinator to join their team in Connecticut. This role involves supporting dispatch operations and ensuring accuracy in customer interactions. The ideal candidate will have a high school diploma and experience in dispatch coordination, strong decision-making skills, and proficiency in relevant software. This position offers a hybrid work schedule and a comprehensive benefits package, including health insurance, 401(k) matching, and paid training programs.

Qualifications

• Proven experience as a dispatching coordinator or similar role.
• Ability to stay composed under pressure.
• Must have flexible schedule to accommodate business needs.

Responsibilities

• Provide coverage and support for dispatch operations.
• Oversee and maintain customer portals for positive customer experience.
• Track Preventative Maintenance and Inspections.
• Become proficient in all dispatch systems and portals.
• Perform additional administrative duties as needed.

Skills

Strong understanding of dispatch operations

Excellent communication

Customer service abilities

Strong decision making skills

Proficiency with dispatching software

Ability to work independently

Education

High school diploma or equivalent

Associate or Bachelor’s degree

Tools

Dispatching software

Job description

A leading service provider is seeking a highly organized Service Coordinator to join their team in Connecticut. This role involves supporting dispatch operations and ensuring accuracy in customer interactions. The ideal candidate will have a high school diploma and experience in dispatch coordination, strong decision-making skills, and proficiency in relevant software. This position offers a hybrid work schedule and a comprehensive benefits package, including health insurance, 401(k) matching, and paid training programs.