Transportation Coordinator

Polyglass USA, Inc. / Mapei Group; Winter Haven (FL); On-site; USD 37,000 - 51,000; Full time

Job summary

Polyglass USA, Inc. seeks a Transportation Coordinator at their Winter Haven, FL facility. This role involves ensuring efficient delivery operations, managing compliance documentation, and negotiating shipping costs. Ideal candidates will be detail-oriented with strong communication and problem-solving skills, looking to thrive in a fast-paced environment.

Qualifications

• 5+ years of experience as a transportation coordinator or similar role.
• Detail-oriented with strong customer service and communication skills.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Manage delivery schedules and track incoming/outgoing shipments.
• Negotiate delivery costs and develop shipping methods.
• Maintain compliance and document regulations.

Skills

Problem solving

Customer service

Communication

Attention to detail

Data entry

Education

High School Diploma

Tools

Microsoft Office

AS400

Job description

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Polyglass USA, Inc., a premiere roofing materials manufacturer, has an opening for a Transportation Coordinator located at our Winter Haven, FL facility. The Transportation Coordinator will provide business critical insight to Polyglass USA Inc. by ensuring that all incoming and outgoing deliveries are made in an efficient manner. This position will maintain delivery schedules and tracking deliveries, as well as provide tracking information to customers and internal departments as needed. A successful individual will be able to research and negotiate delivery costs to develop more cost-effective shipping methods. Qualified applicants will demonstrate the ability to be detail-oriented and have good customer relations skills.

What You Get To Do:

• Determine the most effective mode and routing of materials into customer locations and company facilities using internal Transportation Module.
• Managing and maintaining all department and regulatory compliance related documentation.
• Understands unique territory geography to determine the most efficient routing between Polyglass USA Inc. facilities, external vendors, and customer locations.
• Works closely with our Customer Service, Plants Shipping Department, Corporate Team and other stakeholders to continuously improve the performance of our Transportation Management operation.
• Update and review shipping schedule daily and identify any missing orders, inefficient routes, special delivery needs, temporary road closures, local events, etc.
• Generate shipping documents that go along with products via private fleet, FTL, LTLs or other services.
• Responsible for maintaining proper and accurate pre-shipment and post-shipment administration including track and trace, proof of delivery, damaged shipment issues and claims processing.
• Provides assistance in the planning, research and development, and implementation of department policies and procedures.
• Coordinates special projects to accomplish department objectives and other tasks requested by the department manager.
• Collects, analyses and reports statistical data regarding the operation of the department; makes planning recommendations based upon statistical reporting.
• Maintains current knowledge of transportation market statistics.
• Evaluates, records, and responds to additional/ special service requests (i.e. FTL, LTL, liftgate, inside delivery, etc).
• Assists in troubleshooting and resolving safety, service, and operational issues.
• Meet on time delivery requirements and follow up on discrepancies with suppliers and Customer Service.
• Negotiate spot rate pricing with different carrier types on expedited shipments to minimize cost and meet delivery requirements.
• Communicate effectively with carriers and customer service representatives, handling questions, concerns and complaints with a professionalism that includes a commitment to more efficiently meet customer needs.
• Manage daily, weekly and monthly reports as well as prepare ad-hoc reports requested by management.
• Work with transportation providers and accounting department on freight payments to ensure proper accessorial cost and flows.
• Develop and maintain relationships with carriers.
• Stay up to date on administrative tasks such as entering freight receipts, data entry, scanning and filing.
• Daily, weekly, monthly, and/or quarterly customer reports, as required.
• Detail-oriented with data-entry and accuracy.
• Ability to perform under pressure and deadlines, in a fast paced, high-energy environment.
• Ability to communicate with all levels and functional areas of the organization: Operations, Sales, Customer Service, Corporate.
• Strong attention to detail, specifically the ability to manage a variety of information, routes and paperwork including emails and system reports.
• Ability to work in a team environment, strong customer service and communication skills (written and oral).
• Problems solving capabilities.
• Professional phone skills.
• The responsibilities listed are not intended to be all-inclusive and additional responsibilities/duties may be assigned as needed.

What We Look For:

• Microsoft office experience required.
• 5+ years of experience as a transportation coordinator at a manufacturing plant or similar job duties.
• High School Diploma (minimum) with work related experience will be considered.
• Prior experience with or ability to learn job specific technology; including AS400 or new technologies.

Join the Polyglassfamily today. www.polyglass.us/careers

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain

• Industries

  Wholesale Building Materials

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