Transportation Coordinator

Bertelsmann-Jobs; Pleasant Prairie (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Pay

401(k) with company matching

Paid Time Off

Job summary

Arvato, a global provider of supply chain and IT services, is seeking a Transportation Coordinator in Pleasant Prairie, WI. The role focuses on coordinating shipments with carriers, preparing domestic and international paperwork, and ensuring on-time delivery while managing costs.

You will interact with carriers and customers via phone, email, and in person, perform data entry, track shipments, and handle exception management. A strong eye for detail and teamwork are essential.

Qualifications

• Knowledge of supply chain management or transport coordination preferred.
• 2-3 years administrative support experience or education in a related field.
• Self-motivated to work independently with minimum supervision.
• Team oriented and collaborative mindset.

Responsibilities

• Perform data entry for shipping document creation and carrier assignment.
• Document, update and follow procedures and quality processes.
• Use Arvato tools and carriers to obtain rates, check transit times and generate paperwork.
• Communicate with carriers and customers for shipment updates.
• Contact carriers for pickup of orders via phone, email or web-site.
• Manage cargo claims toward our carriers and coordinate resolution.
• Report and track shipments accurately in internal databases and Excel spreadsheets; follow up on exceptions.
• Adhere to customer requests and vendor-specific requirements.
• Assist facilities and personnel with requests and issues; escalate as needed.
• Notify supervisor or manager of any work-related issues.

Skills

Supply chain knowledge

Administrative support

Independent worker

Team oriented

Education

High School Diploma or equivalent

Job description

We’re on it! Arvato offers you one of the most dynamic work environments you can imagine. We are growing, innovating and we solve the challenges of our clients around the world every day. How do we do it? With our global team of 17,000 colleagues at 87 locations in over 17 countries and our special spirit: We're on it! As a strategic growth partner for our clients, we use cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to realize complex, global supply chain solutions.

Job Description

The Transportation Coordinator works with carriers and customer requirements to ensure on-time delivery of orders in the most cost effective manner. Prepare shipment and paperwork for Domestic and International shipments and schedule pickups with the carriers. This role will also include track and trace functions through time of delivery including POD entry and, if needed, exception management. The ability to interact professionally with carriers and customers, via phone, email and in person, is a must.

YOUR TASKS

• Perform all data entry for shipping document creation and carrier assignment
• Document, update and follow procedures and quality processes
• Use Arvato tools and Carriers to obtain rates, check transit time and generate paperwork
• Communicate with carriers and customer for shipment updates
• Contact carriers for pickup of orders via phone, email or web-site
• Managing the cargo claims towards our carriers
• Responsible for accurate reporting and tracking of shipments, as well as exception management follow up, in internal databases and excel spreadsheets
• Monitor and adhere to customer requests and vendor specific requirements
• Aid all facilities and personnel with requests and issues
• Communicate any work related issues to the Supervisor, Manager or appropriate authority

Qualifications

• Knowledge of supply chain management or transport coordination preferred
• High School Diploma or equivalent required
• 2-3 Years administrative support experience or education in a related field
• Self-motivated to work independently with minimum Supervision
• Team Orientated

Additional Information

• Medical, Dental, Vision, Life Insurance, and Disability Pay
• 401(k) with company matching up to 6%
• Paid Time Off, including paid holidays
• Flexible Spending Accounts
• Voluntary benefits such as legal and financial assistance, pet insurance, and more
• Employee Assistance Program
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

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