Transportation Coordinator

Beacon Mobility; Hanson (KY); On-site; USD 44,000 - 60,000; Full time

Job summary

NRT Bus, Inc. is seeking a supervisor to oversee 30-60 drivers and monitors, coordinating routes and assignments to meet client needs. The role emphasizes safety, training, and proactive problem solving in a busy office environment.

Candidates should be strong communicators with solid tech skills and a customer-service focus, and enjoy working with children within a transportation program. The position involves early morning shifts and field presence across multiple regions.

Qualifications

• Must have prior supervising experience.
• Excellent customer service, detail-oriented, and problem solving.
• Learn the programs, clients, and employees sufficiently to determine appropriate assignments.
• Enjoy working with children.
• Strong technology skills with MS Office, SharePoint, Chrome, and tablets.

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across several regions with regard to individual client needs; assign driver tasks reflecting skills and performance.
• Record, deliver, and retrieve messages accurately; solve operational problems while maintaining professional relations.
• Maintain compliance with company policies; develop driver skills through guidance and observation.
• Promote good performance and recommend reassignment or discipline as needed.
• Spend time behind the wheel to know routes, clients, drivers, and programs; provide emergency backup for absent drivers.
• Build and maintain a positive relationship with those you supervise and with customers.
• Maintain detailed records to perform monthly billing counts.

Skills

Supervising experience

Customer service

Problem solving

Technology skills

Tools

Microsoft Office

SharePoint

Google Chrome

Android tablets

Job description

NRT Bus, Inc.

Responsibilities:

• Supervise and advise 30-60 drivers and monitors.
• Responsible for developing and implementing efficient routes across several regionswith regard toindividual client needs. Assign driver assignments that reflect knowledge and good judgmentregardingemployee skills and performance.
• Must be able to receive, record, retrieve and deliver messages accurately,clearlyand pleasantly; routinely solve operational problems, whilemaintainingcordial, professional relations with guardians, clients, program staff, customer staff, and allCompany employees.
• Maintain and reinforce compliance with Company policies through dispatch and direct observation; develop driver skills through discussion and example.
• Promotegood performancethrough your positive support and recommend reassignment orappropriate disciplinefor non-compliance with Company rules or standards.
• Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities;observeand supervise drivers in action, provide emergency back-up for absent drivers.
• Build andmaintaina positive relationship with those you supervise; understand and address the challenges they face.
• Develop and maintain a professional rapport withallofour customers which includes but not limitedto;programs, guardians, special needs clients of all ages and customer contacts from the organizations with whom we contract.
• Maintain detailed and organized records to accurately perform monthly billing count

Qualifications:

• Musthave prior supervising experience.
• Must be self-motivated, show initiative, and have a strong work ethic.
• Excellent customer service skills, bedetail-oriented,and likesolving problems.
• Learn the programs, clients, and employees sufficiently to determineappropriate assignments.
• Enjoyworking with children.
• Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Mustmaintaina safe driving record and driver’s license and respond to coverage needs asrequired.
• Must be able to work comfortably in a small and busy office environment.
• Must be able to sit, stand, stretch, reach,liftand walk during an 8-hour shift.
• Must be flexible and adaptable with ever-changing assignments.
• Flexible scheduleincludingearly morning shifts.

Pay rate: $25/hour 8hr shift schedule in a timeframe of 5:30am to 6pm M-F

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

NRT Bus is a company that cares. Our positive attitude is reflected in our management style and in our employees’ attitude, starting with our staff, mechanics and office professionals.

NRT Busprovides home-to-school bus transportation for students in areas throughout Eastern Massachusetts, Central Massachusetts and Southern New Hampshire.