Transportation Coordinator

Mount Franklin Foods; El Paso (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Mount Franklin Foods is seeking a Transportation Coordinator to optimize route planning for finished goods and raw materials, coordinate with carriers, and resolve OS&D issues. The role emphasizes cost reduction, on-time delivery, and proactive problem solving.

The position requires logistics experience, proficiency with transportation management software, and strong communication. Willingness to support operations beyond standard hours is expected.

Qualifications

• Bachelor’s degree preferred in supply chain management, business or logistics, with a minimum of 3 years’ experience in logistics or supply chain
• In-depth knowledge of transportation industry
• Proficiency in transportation management software
• Accounting abilities to manage load rate changes, discrepancies and analyze financial data and generate reports
• Excellent leadership and interpersonal skills
• Organizational and time management skills
• Great communication and collaboration skills
• Analytical and problem-solving skills
• Willingness to provide operational support outside of business hours

Responsibilities

• Route Planning: Optimize delivery schedules and plan efficient routes to reduce costs and meet deadlines.
• Dispatching, tracking, and tracing live shipments with carriers.
• Handle OS&D freight claims, address delays, and fix shipping errors.
• Ensure Compliance with applicable regulations in transportation.
• Problem solving to address lost or delayed shipments and customer complaints.
• Strategic thinking to plan shipments, evaluate objectives, prioritize routes and reduce costs.
• Build relationships with stakeholders, internal teams, customers, and carriers

Skills

Route Planning

Dispatching & Tracking

Issue Resolution

Problem solving

Strategic thinking

Build relationships

Education

Bachelor’s degree preferred in supply chain management, business or logistics

Tools

MS Office

Transportation Management Systems

Infor M3

Job description

• The Transportation Coordinator is responsible for optimizing route planning of finished goods and raw materials in addition to meeting the customers’ and manufacturing plant needs. The handling of shipment exceptions such as delayed, lost, and over/short discrepancies. Identifies areas for continual improvement to streamline processes and reduce costs. Identify areas requiring improvement in the operations area for facilitating shipping and receiving goods.

Essential Functions and Responsibilities

• Route Planning: Optimize delivery schedules and plan efficient routes to reduce costs and meet deadlines.
• Dispatching & Tracking: Coordinate with carriers, monitor, track and trace live shipments.
• Issue Resolution: Handle over, short, and damaged (OS&D) freight claims, address traffic delays, and fix shipping errors.
• Compliance:
• Problem solving: Transportation coordinators use problem-solving skills to deal with lost or delayed shipments, manage new routes, address client complaints, and schedule carriers. Finding a solution while also providing superior customer service is essential to this role.
• Strategic thinking: This role requires strategic thinking skills to plan shipments and improve efficiency. Developing a strategy to evaluate business objectives, prioritize shipments, plan routes, and reduce costs can help you find success in this position.
• Build relationships: stakeholders, internal team members, customers, and carriers

Education and Qualifications

• Bachelor’s degree preferred in supply chain management, business or logistics; with a minimum of 3 years’ experience in logistics or supply chain
• In-depth knowledge of transportation industry
• Proficiency in transportation management software.
• Accounting abilities to accurately manage load rate changes, discrepancies and analyze financial data and generate financial reports
• Excellent leadership and interpersonal skills.
• Exceptional organizational and time management skills.
• Great communication and collaboration skills.
• Excellent analytical and problem-solving skills.
• Willingness to provide operational support outside of business hours.

Core Competencies

Technical Skills

• MS Office applications such as Word, Excel, Outlook, PowerPoint, Access
• BI Reporting Systems
• Transportation Management Systems
• Infor M3

Skills

• Ability to plan, organize and manage
• Capable of capturing data for analysis & report creation
• Developing and implementing transportation methods
• Ability to communicate effectively
• Ability to adapt to changes and efficiencies
• Capability of price negotiation with carriers
• Capable of validating costs and spending accounts