Transportation Supervisor

Jobtailor

Dallas (TX)

On-site

USD 48,000 - 68,000

Full time

14 days+

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Job summary

Jobtailor in Dallas, TX is seeking an experienced Logistics Dispatcher to coordinate freight operations and drive high-performance transportation activities. You will negotiate rates, manage load tendering, and ensure on-time delivery while upholding company values and safety standards.

The role requires independent work, strong communication, and problem-solving skills, with emphasis on carrier sourcing, billing accuracy, and high-volume phone coordination.

Qualifications

High School diploma or GED, but college degree preferred
3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing
Work independently, great communicator & customer service skills
Negotiation skills
Problem solving/Investigation skills
Ability to coordinate high volume phone skills
Computer experience with Microsoft products like excel and email
Accurate typing skills

Responsibilities

Oversee the coordination of Tricont Logistics freight, ensuring seamless operations.
Serve as a role model by embodying the company's core values, including respect, honesty, integrity, diversity, inclusion, and a commitment to the safety of oneself and others.
Provide superior customer service to both internal and external customers by exceeding their expectations.
Dispatch Company controlled freight and support of sales and commodity group managers.
Negotiating rates with Carriers/Broker for expedited loads, re-routes, and new lanes.
Meet or exceed rate expectations as defined by corporate pricing.
Maintain billing and dispatch accuracy of 98% or greater.
Dispatch/coordinate between carriers/ drivers/dispatch and sales.
Post freight on various load boards and call carriers/broker to book loads.
Confirm/verify rate via load tendering process.
Follow company policy for processes and procedures.
Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issues.
Update/track carrier/driver location information within company guidelines, report issues accordingly.
Back up other dispatch positions.
Assist Manager or Director, Logistics Services in leadership duties and reports when instructed.
Problem solve driver/carrier issues.
Maintain on time Pick-Up and Delivery performance of 98% or better.
Supervise and coordinate all AfterHours transportation activities, to include assignments, dispatching, tracking, reporting issues, scheduling and recovery as needed.
Lead, coach, and evaluate night shift.
Communicate effectively with day shift supervisors/managers/directors to ensure smooth handover and continuity of operations.

Skills

Transportation Coordination

Carrier Negotiation

Customer Service

Problem Solving

Dispatch Accuracy

Education

High School diploma or GED

Tools

Microsoft Excel

Job description

Responsibilities

Oversee the coordination of Tricont Logistics freight, ensuring seamless operations.
Serve as a role model by embodying the company's core values, including respect, honesty, integrity, diversity, inclusion, and a commitment to the safety of oneself and others.
Provide superior customer service to both internal and external customers by exceeding their expectations.
Dispatch Company controlled freight and support of sales and commodity group managers.
Negotiating rates with Carriers/Broker for expedited loads, re-routes, and new lanes.
Meet or exceed rate expectations as defined by corporate pricing.
Maintain billing and dispatch accuracy of 98% or greater.
Dispatch/coordinate between carriers/ drivers/dispatch and sales.
Post freight on various load boards and call carriers/broker to book loads.
Confirm/verify rate via load tendering process.
Follow company policy for processes and procedures.
Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issues.
Update/track carrier/driver location information within company guidelines, report issues accordingly.
Back up other dispatch positions.
Assist Manager or Director, Logistics Services in leadership duties and reports when instructed.
Problem solve driver/carrier issues.
Maintain on time Pick-Up and Delivery performance of 98% or better.
Supervise and coordinate all AfterHours transportation activities, to include assignments, dispatching, tracking, reporting issues, scheduling and recovery as needed.
Lead, coach, and evaluate night shift.
Communicate effectively with day shift supervisors/managers/directors to ensure smooth handover and continuity of operations.

Requirements

High School diploma or GED, but college degree preferred
3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.
Work independently, great communicator & customer service skills
Negotiation skills
Problem solving/Investigation skills
Ability to coordinate high volume phone skills
Computer experience with Microsoft products like excel and email
Accurate typing skills

Core Competencies

Demonstrates expertise in logistics coordination, including dispatching, carrier negotiation, and maintaining high operational accuracy. Strong customer service and problem-solving skills are essential for managing transportation activities and ensuring seamless operations.

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