Transportation Client Service Leader

CDM Smith; Los Angeles (CA); On-site; USD 138,258 - 241,966; Full time

Job summary

CDM Smith in Los Angeles is seeking a Client Service Leader to drive sales for our West Transportation Group in Southern California. You will develop a business strategy to increase sales with existing clients and to develop new clients across the greater SoCal region.

You will lead business development activities, oversee client service, represent CDM Smith on transportation boards, and serve as a leader within our office and the organization. Travel up to 40% may be required.

Qualifications

• Bachelor's degree required; 12 years related experience.
• Domestic and/or international travel may be required.
• Equivalent additional directly related experience may be considered in lieu of a degree.
• PE licensure preferred.

Responsibilities

• Develop new business for transportation services in the greater Southern California market.
• Develop and manage client teams to develop strategic capture plans and proposals.
• Lead growth initiatives as part of the West Transportation Group strategy.
• Serve as a technical or project leader on large, strategic projects.
• Engage in professional societies where clients are members.
• Be a strong leader internally and externally.

Skills

Communication skills

Sales leadership

Strategic planning

Team leadership

Relationship management

Public speaking

Client development

Education

Bachelor's degree

PE licensure

Job description

CDM Smith currently has a new opportunity for a Client Service Leader within our West Transportation Group to lead sales efforts for our Southern California transportation practice. In this position, you will work with a dynamic team to continue building our transportation business. You will lead the development of a business strategy to increase sales with our existing clients and to develop new clients across the greater SoCal region. This position leads the business development activities, oversees overall client service, represents CDM Smith on transportation related boards or organizations, and serves as a leader in our office and throughout the organization.

Responsibilities

• Develop new business for transportation related services, and maintain high-value relationships with clients for services in the greater Southern California market and others where you see opportunities.
• Develop and manage client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development.
• Serve as a key member of our strategy team promoting growth as well as supporting other West Transportation Group growth initiatives.
• Serve as a technical or project leader as needed on projects of significant size and strategic importance.
• Be active in professional societies in which clients or potential clients are members.
• Be a strong leader internally and externally.

Qualifications

• Bachelor's degree.
• 12 years of related experience.
• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
• Equivalent additional directly related experience will be considered in lieu of a degree.

Preferred Qualifications

• PE licensure.
• Previous experience in business development, assisting with the proposal process, and presenting/meeting with Southern California transportation clients strongly preferred.
• Having established relationships and good rapport with clients such as LA Metro, OCTA, RTA, CTA, RCTC, SANDAG, and other local agencies.
• Focus on clients in the transit, environmental, tolling, and roadway design.
• Demonstrated success in meeting sales/business development goals.
• Excellent communication, networking and team building skills.

Skills & Abilities

• Expert knowledge of corporate governance practices, organization design principles, accounting principles, finance, supply chain management, and organization management.
• Excellent written and verbal communication skills.
• Ability to understand highly complex technical, professional and business materials.

Amount Of Travel Required

20% - 40%

EEO Statement

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

Pay Range

USD $138,258.00 - USD $241,966.00

Visa Sponsorship Available

Not available. We will not support sponsorship in the United States, i.e. H-1B or TN Visas for this position.