Transportation Case Aide (Tues-Sat)

North American Transportation Management Institute; Manchester, Northern (CT, KY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Retirement savings plan

Tuition assistance

Job summary

The Village for Families & Children in Manchester, CT is hiring a Juvenile Transportation/Case Aide to safely transport families to visits and services. You will build rapport with children, monitor behavior and maintain documentation, while following safety procedures and trauma-informed approaches.

Starting Rate is $18.00/hour with a 40-hour work week, Tuesday–Saturday schedule, and opportunities for growth within a mission-driven organization dedicated to family support and community

Qualifications

• High School Diploma or GED is required.
• Valid driver's license and ability to operate agency vehicles.
• Minimum of three years of driving experience.
• No more than one moving violation or accident within the past three years.
• No DWI or DUI convictions.
• One to two years of experience transporting children, youth, or families.
• Flexibility to work evenings and weekends as needed.
• Ability to safely install and carry car seats and enter/exit agency vehicles as needed.

Responsibilities

• Safely transport children, youth, and families to and from scheduled visits, services, and programs.
• Build positive rapport with children during transportation.
• Supervise client behavior while ensuring a safe environment.
• Report incidents or concerns to supervisors promptly.
• Maintain mileage logs and transportation documentation.
• Conduct vehicle inspections and report maintenance concerns.
• Follow traffic laws and safety procedures.
• Keep agency vehicles clean and well-maintained.
• Participate in trainings and team meetings.
• Use trauma-informed and culturally responsive approaches in all interactions.

Skills

Strong communication skills

Interpersonal skills

Independent worker

Team player

Car seat installation

Valid driver's license

Three years driving experience

Education

High School Diploma or GED

Associate degree in Human Services

Tools

N/A

Job description

The Village for Families and Children

Job Tracking ID: Job Tracking ID: 512620-915614

Job Location: Manchester, CT

Job Level: Job Level: Any

Level of Education: High School/GED

Job Type: Full-Time/Regular

Years of Experience: Years of Experience: Any

Starting Date: Starting Date: ASAP

Salary: Salary: 18.00

Work Hours: Work Hours: 40

Job Description

The Village for Families & Children

Starting Rate: $18.00/hour Schedule: Tuesday-Saturday

Make a Difference on the Road to Family Connection

At The Village for Families & Children, our mission is simple but powerful: to build a community of strong, healthy families who protect and nurture children. As one of the first organizations in the nation dedicated to serving vulnerable children, we continue to provide innovative behavioral health, youth development, substance use treatment, and family support services throughout Greater Hartford.

Named a Connecticut Top Workplace for seven consecutive years, The Village is committed not only to those we serve, but also to the employees who make our work possible. If you're passionate about supporting children and families, enjoy working independently, and want a career that truly matters, we'd love to meet you.

About the Quality Parenting Center (QPC)

The Quality Parenting Center (QPC) provides a safe, welcoming, and family-centered environment where parents and children can build positive relationships and create meaningful memories together. Our team helps facilitate family visits, supports parents in strengthening their parenting skills, and ensures children can safely attend visits and services.

As a Juvenile Transportation/Case Aide, you will play a critical role in helping children and families stay connected through safe, reliable transportation and supportive interactions.

What You'll Do

• Safely transport children, youth, and families to and from scheduled visits, services, and programs.
• Build positive rapport with children and engage them during transportation.
• Supervise client behavior while ensuring a safe and supportive environment.
• Report incidents, concerns, or disclosures to supervisors in a timely manner.
• Maintain accurate mileage logs and transportation documentation.
• Conduct vehicle inspections and report maintenance concerns.
• Follow all traffic laws and agency safety procedures.
• Keep agency vehicles clean and well-maintained.
• Participate in required trainings and team meetings.
• Utilize trauma-informed, culturally responsive, and strength-based approaches in all interactions.

Experience and Skills

What We're Looking For

Required Qualifications

• High School Diploma or GED.
• Valid driver's license and ability to operate agency vehicles.
• Minimum of three years of driving experience.
• No more than one moving violation or accident within the past three years.
• No DWI or DUI convictions.
• One to two years of experience transporting children, youth, or families.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic clerical and documentation skills.
• Flexibility to work evenings and weekends as needed.
• Ability to safely install and carry car seats and enter/exit agency vehicles as needed.

Preferred Qualifications

• Associate degree in Human Services or a related field.
• Knowledge of the Juvenile Justice System and/or Child Protective Services.
• Bilingual English/Spanish skills.
• Experience working with diverse populations and families.

Why Join The Village?

• Meaningful work that positively impacts children and families every day.
• Supportive, mission-driven team environment.
• Award-winning workplace culture focused on employee growth and well-being.
• Opportunities for training, professional development, and career advancement.
• Commitment to diversity, equity, inclusion, and belonging.

The Village for Families & Children is an Equal Opportunity Employer and values diversity in its workforce.

Job Benefits

Our benefits package supports your whole life with comprehensive health coverage, generous paid time off, and employer-matched retirement savings. We also invest in your growth through tuition assistance (Loan Forgiveness Program NHSC, tuition reimbursement and Student Loan Repayment). https://thevillage.org/careers/our-benefits/

The Village for Families and Children is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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