Transportation Case Aide (Tues-Sat)

The Youth Counselor; Hartford (CT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Retirement savings plan

Tuition assistance

Job summary

The Village for Families & Children seeks a Juvenile Transportation/Case Aide to safely transport children and families to visits and services, while building trust and maintaining a supportive environment. The role emphasizes trauma-informed, culturally responsive practices and reliable documentation.

Candidates should have a high school diploma or GED, a valid driver’s license, and driving experience with children.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and ability to operate agency vehicles.
• Three years of driving experience minimum.
• One to two years of transporting children, youth, or families.

Responsibilities

• Safely transport children, youth, and families to and from scheduled visits, services, and programs.
• Build positive rapport with children during transportation.
• Supervise client behavior in a safe, supportive environment.
• Maintain mileage logs and transportation documentation.
• Report incidents or disclosures to supervisors promptly.

Skills

Strong communication

Interpersonal skills

Independent work

Teamwork

Bilingual English/Spanish

Education

High School Diploma or GED

Associate degree in Human Services

Job description

Starting Rate: $18.00/hour
Schedule: Tuesday-Saturday

Make a Difference on the Road to Family Connection

At The Village for Families & Children, ourmission is simple but powerful: to build a community ofstrong, healthy families who protect and nurturechildren.

Named a Connecticut Top Workplace for seven consecutiveyears, The Village is committed not only to those we serve,but also to the employees who make our work possible. If you'repassionate about supporting children and families, enjoy workingindependently, and want a career that truly matters, we'd love to meet you.

About the Quality Parenting Center (QPC)

The Quality Parenting Center (QPC) provides asafe, welcoming, and family-centered environment where parents andchildren can build positive relationships and create meaningfulmemories together. Our team helps facilitate family visits, supportsparents in strengthening their parenting skills, and ensureschildren can safely attend visits and services.

As a Juvenile Transportation/Case Aide, you willplay a critical role in helping children and families stay connectedthrough safe, reliable transportation and supportive interactions.

What You'll Do

• Safely transport children, youth, and families to and fromscheduled visits, services, and programs.
• Build positive rapport with children and engage them during transportation.
• Supervise client behavior while ensuring a safe and supportive environment.
• Report incidents, concerns, or disclosures to supervisors in atimely manner.
• Maintain accurate mileage logs and transportation documentation.
• Conduct vehicle inspections and report maintenance concerns.
• Follow all traffic laws and agency safety procedures.
• Keep agency vehicles clean and well-maintained.
• Participate in required trainings and team meetings.
• Utilize trauma-informed, culturally responsive, andstrength-based approaches in all interactions.

Required Qualifications

• High School Diploma or GED.
• Valid driver's license and ability to operate agency vehicles.
• Minimum of three years of driving experience.
• No more than one moving violation or accident within thepast three years.
• No DWI or DUI convictions.
• One to two years of experience transporting children, youth, or families.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic clerical and documentation skills.
• Flexibility to work evenings and weekends as needed.
• Ability to safely install and carry car seats and enter/exitagency vehicles as needed.

Preferred Qualifications

• Associate degree in Human Services or a related field.
• Knowledge of the Juvenile Justice System and/or Child Protective Services.
• Bilingual English/Spanish skills.
• Experience working with diverse populations and families.

Why Join The Village?

• Meaningful work that positively impacts children and familiesevery day.
• Supportive, mission-driven team environment.
• Award-winning workplace culture focused on employee growth and well-being.
• Opportunities for training, professional development, and career advancement.
• Commitment to diversity, equity, inclusion, and belonging.

The Village for Families & Children is an EqualOpportunity Employer and values diversity in its workforce.

Our benefits package supports your whole life with comprehensivehealth coverage, generous paid time off, and employer-matchedretirement savings. We also invest in your growth through tuitionassistance (Loan Forgiveness Program – NHSC, tuition reimbursement andStudent Loan Repayment). https://thevillage.org/careers/our-benefits/