Transportation Call Center Specialist

Cypress-Fairbanks ISD; Cypress (TX); On-site; USD 29,130 - 35,603; Full time

Job summary

Cypress-Fairbanks ISD is seeking a dedicated call center representative for the transportation department. The role involves providing exceptional customer service, assisting with transportation technology software, and accurately documenting caller information.

The ideal candidate should hold a high school diploma or GED, possess a strong track record in customer service, and demonstrate proficiency in communication and computer skills. This position plays a critical role in supporting the community and ensuring effective transportation operations.

Qualifications

• Must hold a clear and valid Texas Driver's License.
• Work experience in customer service is preferred.
• Ability to multitask and maintain professionalism.

Responsibilities

• Serve as part of the transportation Department call center team.
• Assist callers and provide a positive customer experience.
• Document caller information accurately.

Skills

Communication Skills

Customer Service

Organizational Skills

Computer Proficiency

Education

High School Diploma or GED

Tools

Windows

Word Processing Software

Job description

Cypress-Fairbanks ISD is seeking a dedicated call center representative for the transportation department. The role involves providing exceptional customer service, assisting with transportation technology software, and accurately documenting caller information.

The ideal candidate should hold a high school diploma or GED, possess a strong track record in customer service, and demonstrate proficiency in communication and computer skills. This position plays a critical role in supporting the community and ensuring effective transportation operations.