Transportation and Program Assistant

ENDEAVORS; Austin (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Flexible scheduling

Travel opportunities

Job summary

ENDEAVORS in Austin, TX seeks a Transportation and Program Assistant to support daily operations and provide administrative assistance. You will safely transport clients and families to appointments, manage travel schedules, and perform clerical duties while maintaining confidentiality and a respectful, client-centered approach.

The role requires 2+ years of relevant experience, an associate degree, and a valid driver's license.

Qualifications

• Excellent verbal and written communication skills.
• Ability to handle confidential material responsibly.
• Proficiency in all Microsoft Office applications and Google tools.
• Second language proficiency strongly preferred.

Responsibilities

• Transport clients and families to appointments, interviews, and local locations safely.
• Provide local transportation as assigned by program leadership.
• Work irregular shifts and be available to transport clients as needed.
• Maintain a calendar that tracks clients' travel needs and ensures on-time arrivals.
• Maintain travel logs and client transportation records.
• Assist clients with getting in and out of vehicles and loading/unloading.
• Perform clerical duties for program leadership, including filing, drafting, and reports.
• Assist in scheduling meetings, programs, and events related to clients.
• Manage forms, spreadsheets, and program documents.
• Maintain client confidentiality and safety procedures.
• Maintain a positive, respectful demeanor with staff, clients, and the public.
• Build positive relationships with staff and clients.
• Demonstrate excellent customer service focused on empowering clients.

Skills

Verbal communication

Written communication

MS Office

Google tools

Confidentiality

Second language

Education

Associate degree

Job description

Job DetailsJob Location: Austin, TX 78752Position Type: Part-TimeEducation Level: Associates DegreeJob Shift: Days

The Transportation and Program Assistant supports the daily operations of the program by providing administrative assistance to the Program Director and staff. This role also serves as a key resource for clients and their families, facilitating safe, timely, and efficient transportation to appointments, employment, and community-based activities while promoting a positive and supportive experience.

ESSENTIAL JOB RESPONSIBILITIES:

• Transport clients and their families to and from their appointments, interviews and other local locations safely, ensuring a supportive and respectful environment.
• Provide local transportation as assigned by program leadership.
• Work irregular shifts, irregular days and be available when required to transport clients to assigned destinations.
• Maintain a calendar that tracks and coordinates clients' travel needs to ensure they get to their assigned destination on schedule.
• Maintain accurate and up to date travel logs.
• Assist clients with getting in and out of the vehicle as well as with loading and unloading as necessary.
• Perform clerical and administrative duties for program leadership and staff, including filing, typing, drafting, and preparing correspondence/memorandums, and compiling reports.
• Assist in scheduling meetings, programs and events related to clients and the program.
• Manage, track, and complete various forms, spreadsheets, and other program documents, as necessary.
• Maintains client and program confidentiality and ensures that all office and record security procedures are followed.
• Maintains a positive, respectful demeanor in all contacts with staff, clients, and the public.
• Works to build positive, productive relationships with other staff.
• Other duties as assigned.
• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

ESSENTIAL QUALIFICATIONS:

• Excellent verbal and written communication skills
• Ability to handle confidential material in a responsible manner
• Proficiency in all Microsoft Office applications and Google tools.
• Proficiency in a second language spoken by the local refugee population is strongly preferred.

EDUCATION:

Associate degree, preferred, or equivalent combination of education, training, and experience may be considered in lieu of a degree.

EXPERIENCE:

Minimum of 2 years of experience relevant to the position and working with vulnerable populations.

ATTENDANCE:

Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. Ability to work outside of the 9-5 schedule, as needed.

LICENSES:

Valid Driver's License with clear record.

OTHER:

Must be available and willing to travel to various locations with such frequency as the business need dictats.

EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.