(3101) Clinical Support Specialist

Bluebonnet Trails Community MHMR Center; Town of Texas (WI); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Bilingual

Job summary

Bluebonnet Trails Community Services in Texas is seeking a part-time Transportation Coordinator to support grant-funded transportation initiatives, coordinate between providers and the agency, and report program data. Responsibilities include daily support for ride referrals, monitoring eligibility, tracking utilization, completing monthly service reports, and maintaining data in Excel and the EHR.

Excellent communication and interagency coordination are essential; partial remote work is

Qualifications

• Must have a high school diploma or equivalent.
• Must have intermediate experience with Excel spreadsheets and reports and be comfortable managing data.
• Applicant must have knowledge of the Bluebonnet Trails geographical service area, including all available transportation resources.
• Must have Texas Driver’s License and maintain approved driving status throughout employment.

Responsibilities

• Daily support for transportation services and coordination.
• Monitor all ride request referrals for appropriateness and eligibility.
• Track service utilization and service data and report back to funding entities.
• Participate in quarterly transportation service meetings with internal and external partners.
• Complete at least monthly service reports and track data for review.
• Create basic contact notes in the EHR related to transportation coordination.
• Handle program billing and service reports in Excel.
• Answer the phone in a courteous and helpful manner.
• Work with multiple agencies and individuals; coordinate with staff.
• Operate general office equipment and perform clerical data-entry tasks in multiple agency software (e.g., SmartCare; Teams; Excel).
• This is a part-time position, 20 hours per week, work primarily from home.

Skills

Excel

Data reporting

Oral and written communication

Interagency coordination

Data analysis

Education

High school diploma

Tools

SmartCare

Microsoft Teams

Job description

This position is responsible for supporting our local transportation services and coordination activities related to the program operation. This position is grant funded and responsible for providing a variety of transportation coordination duties, including coordinating between provider and agency, providing available resources, and program reporting.

Essential job tasks include daily support for transportation services, monitoring all ride request referrals for appropriateness and eligibility, tracking service utilization and service data to report back to funding entities. This position works closely with the Mobility Manager and ensures all individuals with transportation barriers and support needs are addressed. Excel experience, report and data knowledge is required. This position requires good oral and written communication skills as well as a good level of comfort reviewing data and program information.

Other program responsibilities include participation in quarterly transportation service meetings with internal and external partners, completing at least monthly service reports, tracking and submitting data for review, completing basic contact notes in the EHR related to transportation coordination, program billing, service reports in Excel and other duties as assigned.

Other day-to-day duties include but are not limited to answering the phone in a courteous and helpful manner and ensuring individuals in services are connected with the correct staff person. This position must have the ability to work with a variety of agencies and individuals. This position will operate general office equipment and provide clerical duties to data entry; running reports; using multiple agency software, such as SmartCare; Teams, Excel.

This position is 20 hours per week between Monday - Friday, 8:00am - 5:00pm. The person hired will work primarily from home once established. The work location changes will be determined using job task requirements.

This is a part-time position.

Location: Any BTCS location - Bastrop, Burnet, Caldwell, Fayette, Gonzales, Guadalupe, Lee, Williamson County

Hourly Salary: $18.00

Credentials

Minimum Qualifications:

• Must have a high school diploma or equivalent.
• Must have intermediate experience with Excel spreadsheets and reports and be comfortable managing data.
• Applicant must have knowledge of the Bluebonnet Trails geographical service area, including all available transportation resources.
• Must have Texas Driver’s License and maintain approved driving status throughout employment.

Preferred Qualifications

• Bilingual.
• Previous transportation services work history.

City

City Any BTCS location: Bastrop, Burnet, Caldwell, Fayette, Gonzales, Guadalupe, Lee, Williamson County

County

County Bastrop County, Burnet County, Caldwell County, Fayette County, Gonzales County, Guadalupe County, Lee County, Williamson County

Administration Address:

1009 N. Georgetown Street,
Round Rock, Texas 78664

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2026-2029 (PDF)