Transport & Fiber Systems Technician

NextGen | GTA: A Kelly Telecom Company

Austin (TX)

On-site

USD 85,000 - 125,000

Full time

3 days ago

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Job summary

NextGen | GTA: A Kelly Telecom Company seeks an experienced Transport & Facilities Engineer to support reliability, maintenance, installation, and troubleshooting of network transport equipment and telecommunications facilities throughout the Austin market.

This hands-on role works with transport equipment, MUX systems, dark fiber, DWDM, network hubs, data centers, collocation sites, and customer locations; it also supports facility infrastructure, power systems, generators, alarms, and

Qualifications

3+ years of telecommunications facilities, network transport, switching, or fiber installation experience.
Hands-on experience installing, provisioning, maintaining, and troubleshooting transport equipment and MUX systems.
Experience with dark fiber and DWDM transport.
Strong fiber installation, connection, testing, and troubleshooting skills.
Experience troubleshooting network outages, alarms, and customer-impacting issues.
Understanding of telecommunications facility environments, including network hubs, central offices, data centers, and collocation sites.
At least 1 year of computer experience, including data entry and database management.
Strong communication, troubleshooting, organizational, and problem-solving skills.
High School diploma or GED required; college degree in Telecommunications or related field preferred.

Responsibilities

Install, provision, maintain, and troubleshoot telecommunications transport and MUX equipment.
Troubleshoot dark fiber, DWDM transport systems, network elements, and transport facilities.
Perform fiber connections, physical wiring, testing, and acceptance of multi-level transport facilities.
Monitor and isolate network equipment troubles, alarms, and customer-impacting outages.
Analyze and resolve customer troubles and network outages in coordination with the NOC and engineering teams.
Install and connect peripheral, customer-premises, and data center equipment.
Perform site walks and inspect office batteries, DC power plants, and emergency generators.
Maintain accurate equipment inventory, logs, records, and databases.
Transport equipment and materials to assigned network sites as required.
Assist with building security and respond to facility alarms and emergencies in coordination with the NOC.
Perform basic electrical work and determine when specialized electrical contractors are required.