Hub Network Transport & Facilities Technician

LOGIX Fiber Networks; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Referral program

Vision insurance

Job summary

LOGIX Fiber Networks in Houston seeks a Transport and Facilities Engineer to ensure reliability, performance, and readiness of network transport hubs and facility infrastructure. The role installs, provisions, maintains, and troubleshoots transport equipment, dark fiber, and DWDM across hub offices, data centers, collocation sites, and customer locations.

The position collaborates with Network Engineering, Sales Engineering, Service Delivery and other teams to support installations, resolve

Qualifications

• High School diploma or GED (preferred college degree in telecommunications)
• 3 years of Telecommunications Facilities sites, Network Transport switching and Fiber installation experience
• 1 year of computer experience, including data entry and database manipulation

Responsibilities

• Maintain and perform trouble and alarm isolation on Network Hub Switches and other network elements
• Inspect Office Batteries, Power Plants, and Emergency Generators (site walks)
• Install, maintain, and provision Transport and MUX equipment in the Network Transport Hub office and at collocation sites, Data Centers, and customer sites
• Troubleshooting abilities on Dark Fiber and DWDM Transport
• Interact with customers on new installations, disconnects, and troubleshooting
• Cable, connect, and install peripheral equipment or customer premises and Data Center equipment
• Analyze and clear customer troubles and network outages
• Place physical wiring, fiber connections, and test and accept multi-level transport facilities
• Perform General maintenance on all Network Transport Hub Equipment
• Interact with vendor personnel (AT&T, Frontier, Fiber Light, Spectrum, CenturyLink, Etc.)
• Coordinate with sales engineers, network engineers, and Service Delivery Installation Coordinators on the installation of cabinets, power, and hardware as needed for datacenter customers
• Assist other Logix departments with office requirements including but not limited to Field Services, Provisioning, NOC, Voice Operations, IPENG, Network Engineering and Central Office Technicians
• Acts as the primary contact for any building issues, emergencies, and repairs
• Monitors contractor performance and works closely with outside vendors and contractors to ensure work is completed in Logix facilities according to specifications
• Assists with maintaining building security and works with the NOC to immediately respond to building emergencies and alarms on a 24/7 basis
• Assists the Facilities management in preparing the annual maintenance budget
• Performs basic electrical work and determines when an electrical contractor is required
• Transport of goods or equipment to various sites assigned
• Performs various other maintenance duties as assigned by management

Skills

Policy understanding

Timely delivery

Domain knowledge

Strategic awareness

Collaboration

Clear communication

Risk escalation

Team collaboration across orgs

Education

High School diploma or GED

Telecommunications degree preferred

Job description

LOGIX Fiber Networks in Houston seeks a Transport and Facilities Engineer to ensure reliability, performance, and readiness of network transport hubs and facility infrastructure. The role installs, provisions, maintains, and troubleshoots transport equipment, dark fiber, and DWDM across hub offices, data centers, collocation sites, and customer locations.

The position collaborates with Network Engineering, Sales Engineering, Service Delivery and other teams to support installations, resolve