Transport Coordinator

Rural Metro Fire Department; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

American Medical Response is hiring a full-time Transport Coordinator in Phoenix, AZ. This role involves managing requests for ambulance services and requires skills in communication, organization, and data management. With a starting pay of $17.50 per hour, join a community-focused team providing vital medical assistance.

Qualifications

• One year in a call center environment preferred.
• Ability to efficiently utilize assigned equipment.
• Possess strong organizational and communication skills.

Responsibilities

• Responsible for receiving and managing requests for ambulance assistance.
• Accurate and complete data entry for the shift.
• Relays instructions and checks for documentation accuracy.

Skills

Reading English

Working independently

Transmitting information accurately

Using computer applications

Verbal communication skills

Organizational skills

Time management skills

Education

High School Diploma or Equivalent

Job description

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IMMEDIATELY HIRING! Remote Transport Coordinator- FULL-TIME Opportunity

MUST BE LOCATED IN ARIZONA!

IMMEDIATELY HIRING! Full-Time Transport Coordinator

Starting pay is $17.50 per hour

We invite you to join a team of highly skilled emergency medical experts, pilots, dispatchers and mechanics!

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us.

With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.

Job Summary

The Transport Coordinator functions primarily as a call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from Medical Facilities.

Essential Functions/Duties

• Respond to customer needs accordingly.
• Responsible and accountable for completeness and accuracy of documentation related to his/her position prior to completion of shift.
• Responsible for accurate and complete data entry for the shift.
• Responsible for generating applicable reports and checking for accuracy.
• Relays instructions from supervisors, messages and emergency information.
• Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
• Follows established parameters/formats in receiving requests for service.
• Responsible for knowledge and use of equipment, including but not limited to the computer, recording devices, telephones, and other equipment as assigned by superiors.
• Adhere to all company policies and procedures.
• Maintain competency and enhances professional growth and development through continuing education, conferences, and seminars.
• Maintain positive behaviors, approaches, attitude and commitment to interpersonal service toward customers, visitors, and coworkers.
• Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
• Perform other duties as assigned
  
  

Qualifications

Experience:

• One (1) Year in a Call Center Environment preferred
  
  

Education

• High School Diploma or Equivalent
  
  

Skills

• Skilled in reading and writing English.
• Ability to work alone and independently with minimal direct supervision.
• Ability to record, transmit, and report information accurately.
• Ability to efficiently utilize all equipment assigned to him/her.
• Ability to understand basic computer applications.
• Possess exceptional verbal and written communication skills.
• Possess strong organizational and time management skills.
  
  

Other

• Must have reliable high-speed internet.
  
  

GUIDING VALUES AND BEHAVIORS

Employee Must Consistently Exhibit Our Guiding Principles

• Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
• One Team - We respect each other and achieve together what no individual can alone.
• Innovation - We are driven to develop solutions that inspire progress.
• Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
• Ownership - We are accountable for what we do and take pride in how we do it.
• Citizenship - We are dedicated to being good stewards in the communities we serve.
  
  

If your passion assisting with helping the community in their time of need where every second counts, apply today!

Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

R0045093

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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