Transport Coordinator

Holland America-Princess (Holland America Dawson City Inn); Anchorage, Northern (AK, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Holland America-Princess (Holland America Dawson City Inn) in Anchorage, AK seeks a Transport Coordinator to manage patient and elder transport, including appointments, airport transfers, and events within the Anchorage area. You will liaison between patients, clients and Elders and coordinate with APIA Health Department fleet operations.

The role requires a high school diploma or GED, a valid driver’s license, and at least 2 years in customer service or patient advocacy.

Qualifications

• Two (2) years experience in customer service or patient advocacy.
• Valid and current driver’s license.
• Experience in vehicle maintenance and/or knowledge of vehicle parts.
• Willing to take training for Basic Life Support (BLS) and CPR training.

Responsibilities

• Provide patient, client and Elder transport within the Anchorage service area.
• Coordinate airport transfers and lodging transport.
• Serve as a liaison between patients, clients and Elders and service providers to ensure access to services.
• Support the APIA Health Department vehicles within the fleet and maintain vehicle readiness.
• Ensure vehicles have permits, insurance cards and safety items; assist with maintenance and procurement of needed items.

Skills

Customer service

Driver's license

Vehicle maintenance knowledge

Basic Life Support (BLS)

CPR training

Education

High school diploma or GED

Job description

JOB TITLE: Transport Coordinator

LOCATION: Anchorage, Alaska

CLOSES: Until Filled

SALARY: Depending on Experience + Benefits

WORK HOURS: 7.5 hours per day

Job Summary: Will provide patient, client and Elder transport services to beneficiaries of the Aleutian and Pribilof Region, to include patient health appointments, airport transfers, transporting to lodging or to hospitals, to APIA events or Elder events within the Anchorage service area. Serve as a liaison between patients, clients and Elders and Anchorage area service providers to ensure access to services available. Provide support for all APIA Health Department vehicles within the fleet of vehicles between Anchorage and the region. Ensure Health Department vehicles are cleared, moved, and have proper documents inside vehicles. Support the purchase of needed items for vehicles and facilitate regular maintenance on vehicles. Ensure vehicles are in ready to drive mode with permits, insurance cards and safety items inside the vehicles.

Qualifications: High school graduate or GED, and work in related field. Valid and current driver’s license. Two (2) years experience in customer service or patient advocacy. Experience in vehicle maintenance and or knowledge of vehicle parts. Willing to take training for Basic Life Support (BLS) training and CPR training. Native preference will be given to qualified candidate under P.L. 93-638, as amended.

Native preference will be given to qualified applicant pursuant to P.L. 93-638.