Transplant Insurance Authorization Coordinator

Barnes-Jewish Hospital; St. Louis (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Retirement Plan

Tuition Assistance

Job summary

Barnes-Jewish Hospital at Washington University Medical Center is seeking an Insurance Authorization Coordinator to support the transplant team. This role involves contacting insurance companies and using portals to obtain authorizations, with a preference for experience in insurance follow-up and EPIC.

You will verify benefits, pre-certification and pre-authorization requirements, communicating with patients and insurers to secure timely authorizations and update patient charts accordingly.

Qualifications

• Experience with insurance follow-up and authorizations.
• Ability to navigate insurance portals and EPIC.
• Excellent communication with patients and insurers.

Responsibilities

• Investigates benefits, pre-certification, and pre-authorization status using multiple platforms.
• Communicates requirements to insurers and patients to secure appropriate authorization prior to service.
• Answers phone calls and routes issues; verifies receipt of authorizations and ensures statuses stay current.
• Assists clerical and clinical team regarding benefits, pre-authorization, and re-authorization requirements.
• Communicates benefit/authorization issues promptly to staff to avoid delays in patient care.
• Performs accurate entry of benefit information into the patient chart.
• Monitors work queues regarding authorizations and/or benefits per Lead Coordinator.

Skills

Insurance follow-up

Communication skills

Phone etiquette

Education

High School Diploma or GED

Associate's Degree

Tools

EPIC

Job description

Barnes-Jewish Hospital at Washington University Medical Center is seeking an Insurance Authorization Coordinator to support the transplant team. This role involves contacting insurance companies and using portals to obtain authorizations, with a preference for experience in insurance follow-up and EPIC.

You will verify benefits, pre-certification and pre-authorization requirements, communicating with patients and insurers to secure timely authorizations and update patient charts accordingly.