Transplant Financial Navigator

Duke University Health System; Durham (NC); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Duke University Health System's Patient Revenue Management Office seeks a structured Transplant Financial Coordinator to coordinate financial clearance for transplant evaluations and procedures. You will verify insurance, discuss patient financial responsibility, and prepare financial packets while collaborating with clinicians and payors.

Responsibilities include data maintenance, obtaining authorizations, and providing financial counseling, with hybrid schedule and on-call involvement to

Qualifications

• Experience providing financial counseling for transplant or medical services.
• Knowledge of insurance benefits, pre-authorizations, and patient financial liability.
• Ability to work with clinical teams and manage billing-related issues.

Responsibilities

• Coordinate financial clearance for transplant evaluations and procedures.
• Review insurance benefits, obtain authorizations, and discuss financial plans with patients.
• Maintain demographic and insurance data in Maestro Care and related systems.
• Provide weekend/after-hours coverage as part of on-call rotation for transplant referrals.

Skills

Financial counseling

Insurance verification

Billing

Communication

Education

High School Diploma

Advanced degree preferred

Tools

Maestro Care

EMR / Electronic Health Records

Job description

Duke University Health System's Patient Revenue Management Office seeks a structured Transplant Financial Coordinator to coordinate financial clearance for transplant evaluations and procedures. You will verify insurance, discuss patient financial responsibility, and prepare financial packets while collaborating with clinicians and payors.

Responsibilities include data maintenance, obtaining authorizations, and providing financial counseling, with hybrid schedule and on-call involvement to