Transmission Customer Service Intern — Summer 2027

Entergy Corporation; Little Rock (AR); Hybrid; USD 25,000 - 30,000; Part time

Job summary

Entergy is seeking a Student, Intern in Transmission Customer Services for Summer 2027. The role provides hands-on exposure to transmission interconnections, customer agreements, and reliability planning, under supervision of the Sr.

Project Manager and team. The intern will assist with project coordination, data organization, customer support activities, and documentation related to transmission agreements and long-term customer relationships, in a hybrid work setting.

Qualifications

• Currently pursuing a degree in engineering, business, energy management, project management, or a related field.
• Classified as a sophomore or beyond, Junior and Senior candidate with graduation dates of May 2028 and beyond preferred.
• Minimum 2.8 GPA

Responsibilities

• Assist with cross-functional coordination related to customer engagement, reliability planning, and service level tracking.
• Organize and maintain documents for transmission-related customer agreements (Interconnection, Meter Data Management, Local Balancing Area, Generation Interconnection, Facility Construction, Facility Service, Wholesale Distribution, etc.).
• Support teams in researching policies, procedures, and regulatory information related to transmission service and interconnection processes.
• Assist with data collection, tracking, and summary reporting for customer vulnerability and action plans, reliability improvement initiatives, and account management activities.
• Prepare materials for internal meetings, customer discussions, and regulatory support activities.
• Coordinate and document reimbursement programs for transmission facilities with cooperatives, municipalities, and other wholesale customers.
• Provide general project support including scheduling, recordkeeping, and process improvement contributions.

Skills

Strong organizational skills

Effective communication

Team collaboration

Attention to detail

Education

Pursuing degree in engineering or business or energy management

Sophomore or beyond; graduation May 2028 or later preferred

Minimum 2.8 GPA

Tools

Microsoft Office

Job description

Entergy is seeking a Student, Intern in Transmission Customer Services for Summer 2027. The role provides hands-on exposure to transmission interconnections, customer agreements, and reliability planning, under supervision of the Sr.

Project Manager and team. The intern will assist with project coordination, data organization, customer support activities, and documentation related to transmission agreements and long-term customer relationships, in a hybrid work setting.