Student, Intern Transmission Customer Service Summer 2027

Entergy; Little Rock (AR); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Entergy Arkansas, LLC is seeking a Student Intern for the Transmission Customer Services team during Summer 2027. You will gain hands-on exposure to transmission interconnections, customer agreements, and reliability planning while supporting coordination and documentation efforts.

Under guidance of the Sr. Project Manager, you will assist with project coordination, data organization, and customer support activities related to transmission agreements and long-term relationships.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to communicate effectively with technical and non-technical audiences.
• Proficiency with Microsoft Office tools (Excel, Word, PowerPoint).
• Ability to work collaboratively in a team environment.

Responsibilities

• Assisting with cross-functional coordination efforts related to customer engagement, reliability planning, and service level tracking.
• Helping gather, organize, and maintain documents for transmission-related customer agreements.
• Supporting teams in researching policies, procedures, and regulatory information related to transmission service and interconnection processes.
• Assisting with data collection, tracking, and summary reporting for customer vulnerability and action plans, reliability improvement initiatives, and account management activities.
• Helping prepare materials for internal meetings, customer discussions, and regulatory support activities as assigned.
• Supporting documentation and coordination activities tied to reimbursement programs for transmission facilities involving entities such as cooperative utilities, municipalities, and other wholesale customers.
• Providing general project support including scheduling assistance, recordkeeping, and process improvement contributions.

Skills

Organizational skills

Communication

MS Office

Teamwork

Education

Engineering

Business

Energy Management

Project Management

Job description

Job Title: Student, Intern Transmission Customer Service Summer 2027

PS Job Title: Student, Intern

Work Place Flexibility: Hybrid

Legal Entity: Entergy Arkansas, LLC

Job Summary/Purpose

The Student Intern will support Entergy’s Transmission Customer Services team in activities related to transmission interconnections, customer agreements, and reliability planning. This role provides hands‑on exposure to how Entergy works with major industrial, generation, wholesale, and specially designated customers to ensure safe, reliable transmission service.

Under the guidance of the Sr. Project Manager and team members, the intern will assist with project coordination, data organization, customer support activities, and documentation associated with transmission agreements and long‑term customer relationships

Job Duties/Responsibilities

• Assisting with cross‑functional coordination efforts related to customer engagement, reliability planning, and service level tracking.
• Helping gather, organize, and maintain documents for transmission‑related customer agreements (Interconnection Agreements, Meter Data Management Agreements, Local Balancing Area Agreements, Generation Interconnection Agreements, Facility Construction Agreements, Facility Service Agreements, Wholesale Distribution Service Agreements, etc.).
• Supporting teams in researching policies, procedures, and regulatory information related to transmission service and interconnection processes.
• Assisting with data collection, tracking, and summary reporting for customer vulnerability and action plans, reliability improvement initiatives, and account management activities.
• Helping prepare materials for internal meetings, customer discussions, and regulatory support activities as assigned.
• Supporting documentation and coordination activities tied to reimbursement programs for transmission facilities involving entities such as cooperative utilities, municipalities, and other wholesale customers.
• Providing general project support including scheduling assistance, recordkeeping, and process improvement contributions.

Minimum Requirements

Minimum education required of the position

• Currently pursuing a degree in engineering, business, energy management, project management, or a related field.
• Classified as a sophomore or beyond, Junior and Senior candidate with graduation dates of May 2028 and beyond preferred.
• Minimum 2.8 GPA

Minimum Experience Required Of The Position

N/A

Minimum Knowledge, Skills And Abilities Required Of The Position

• Strong organizational skills and attention to detail.
• Ability to communicate effectively with technical and non‑technical audiences.
• Proficiency with Microsoft Office tools (Excel, Word, PowerPoint).
• Ability to work collaboratively in a team environment.

Any certificates, licenses, etc. required for the position

N/A

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Primary Location: Arkansas - Little Rock Arkansas : Little Rock || Louisiana : New Orleans || Mississippi : Jackson || Texas : The Woodlands

Job Function: Students / Early Careers

FLSA Status: Nonexempt

Union description/code

NON BARGAINING UNIT

Number of Openings

1

Req ID

124439

PS Job Title

Student, Intern

Travel Percentage

Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets.

EEO Statement:

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. Employee Services will contact you regarding your request.

Additional Responsibilities:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [e-mail] to schedule a time to review the affirmative action plan during regular office hours.

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.