Transitional Housing Counselor: Impactful Case Management

Kroc Center; Indianapolis, Northern (IN, KY); Hybrid; USD 28,000 - 33,000; Full time

Job summary

The Salvation Army in Indianapolis seeks a Transitional Housing Ambassador Program Counselor to develop and implement individualized treatment plans and provide case management and counseling services. This role requires managing a caseload, conducting individual, family, and group counseling, and teaching educational classes as needed.

Responsibilities include documenting progress, using EMR systems, and collaborating with the team to ensure quality care, while upholding confidentiality and

Qualifications

• Bachelor’s degree required in human services or other related field.
• Master’s degree preferred.
• Background checks required and results reviewed.
• 1–2 years direct services in substance abuse preferred; some evenings/weekends.
• Valid driver’s license and Safe From Harm training within 90 days; CADAC or ACIT preferred.
• If not CADAC/ACIT, must obtain within 12 months.

Responsibilities

• Develop and implement individualized treatment plans.
• Provide case management and counseling in individual, family, and group settings.
• Teach educational classes as needed.
• Maintain a caseload and document progress in EMR.
• Collaborate with a multi-disciplinary team to ensure continuity of care.
• Attend meetings and complete monthly peer reviews.
• Maintain client confidentiality and safety standards.

Skills

English proficiency

MS Office

Bilingual Spanish

Education

Bachelor’s degree in human services or related field

Master’s degree in human services or related field

Tools

EMR system

Job description

The Salvation Army in Indianapolis seeks a Transitional Housing Ambassador Program Counselor to develop and implement individualized treatment plans and provide case management and counseling services. This role requires managing a caseload, conducting individual, family, and group counseling, and teaching educational classes as needed.

Responsibilities include documenting progress, using EMR systems, and collaborating with the team to ensure quality care, while upholding confidentiality and