Transitional House Case Worker

COMPASS HOUSE; Buffalo (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Job summary

COMPASS HOUSE in Buffalo, NY seeks a Transitional House Manager to deliver comprehensive case management for residents in the Transitional House. The role involves ensuring a clean and safe living environment, coordinating resident activities, and addressing conflicts to aid problem-solving.

The ideal candidate will have a bachelor's degree in human services, strong communication skills, and a commitment to resident advocacy. Working hours are generally Monday to Friday, with some flexibility required for client meetings.

Qualifications

• Bachelor’s degree in human services or a related field.
• Proficient in case management and communication.
• Experience working with transitional housing programs.

Responsibilities

• Conduct intake paperwork and explain the Transitional House program to new residents.
• Develop individualized service plans with residents.
• Meet with residents weekly and advocate for their needs.

Skills

Case management

Communication skills

Advocacy

Life skills coaching

Education

Bachelor’s degree in human services or a related field

Job description

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Qualifications:

• Bachelor’s degree in human services or a related field.

Summary of position:

The Transitional House Manager is responsible for the delivery of case management to residents residing in the Transitional House. The House Manager will ensure the house always remains clean and safe, schedule and coordinate resident’s chores, address conflicts that may arise between residents and work with residents on a problem‑solving strategy to resolve, and complete all necessary paperwork and documents as required within the program.

Accountability:

The House Manager is accountable to the Rapid Rehousing Director.

Responsibilities:

• Meet new residents and complete intake paperwork. Explain in detail the Transitional House program inclusive of case‑management expectations, the House program and rules, and the daily schedule. Orient residents to the Transitional House by giving them a tour, introducing them to other residents, and providing needed supplies such as personal care items, linens, pillows, etc.
• Develop an Individualized Service Plan in conjunction with the resident to help direct case direction. Maintain and update the plan in the resident’s files throughout involvement with Compass House.
• Conduct a pre‑scheduled face‑to‑face meeting with all residents at least once per week.
• Establish and maintain joint case‑planning efforts with all agencies significantly involved in the delivery of services to the residents.
• Link youth to appropriate community services and monitor progress within the case plan.
• Model, teach and role‑play life skills necessary to maximize the development of a stable living arrangement, preparing residents for future independent living.
• Develop a thorough and current knowledge of all community service resources available to the Compass House client population.
• Advocate for residents as needed with other agencies to eliminate barriers to achieving goals.
• Accompany residents on job searches, interviews, Department of Social Services appointments, DMV office visits, etc. as needed.
• Ensure clients maintain clean and orderly bedrooms and common areas. Teach residents how to complete chores and maintain a clean and safe environment.
• Report any safety concerns and/or needed repairs to the Director of the Rapid Rehousing program.
• Maintain all statistical data and client notes in a timely fashion.
• Participate in staff meetings, in‑service training, and supervisory sessions as scheduled.
• Complete other tasks as requested by Supervisor or Director.

Special Conditions:

Case Managers and House Managers generally work Monday through Friday, 9:00a.m. to 5:00p.m., but must be available in the early morning or late afternoon to meet with clients who have 9‑5 jobs. Because of the extensive fieldwork necessary, the Case Manager must have regular use of an automobile.